

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Easy to get ahold of and always willing to answer a question or find the answer
Reply from Jeff Valley
July 1st, 2024 12:29 AM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Matt Carr was professional, personable, very patient and most creative. I was so impressed with him. This was my tenth mortgage, a little complicated and he navigated thru it diligently.
Reply from Matt Carr
June 28th, 2024 03:37 PM
Bill, the pleasure was mine!
Accessibility, knowledge, communication, and overall great people to work with.
Reply from New American Funding - Courtney Min...
February 26th, 2026 11:35 PM
I'm thrilled to hear you had such a positive experience with us, Jerome! Your feedback regarding the accessibility, knowledge, and communication truly means a lot. It's always my goal to provide the best service possible, and I'm glad to know...
read more
The main concern in the best interest of the person
Reply from River Robertson
June 20th, 2024 03:23 PM
I'm thrilled to hear that you felt your best interests were prioritized, Linda. It's my goal at New American Funding to ensure every customer feels valued and heard. I appreciate your 5-star rating and your kind words. Looking forward to assisting...
read more
The comnication on each step made the experience delightful.
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
He is very friendly. He is very knowledgeable and has the answer of our every question. He has lot of patience, and explains the things in a very easy way so we can understand. He is also accessible and respond promptly when you need.
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Made us feel impartant
Reply from New American Funding - Sean Lindsey
February 26th, 2026 11:53 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Laura answered any questions I had, even later in the evening. She explained things clearly when going over paperwork and as a first time homeowner, I had a lot of silly questions.10/10 recommend!
Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
Bryan Smith and his team were fantastic and on point with everything that needed to be done and communicated everything clearly that I needed to do to make this smooth and simple!
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Thanks brother!
Alec was very responsive and a great communicator. Thank you Alec for a great job!
3231–3240 of 14568
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing