New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Jason Tiburzi went to bat for us and was able to secure our refinance loan when other lenders couldn't. He was professional, knowledgeable, and guided us through every step of the process. He was always available to answer our questions and...
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Reply from Jason Tiburzi
July 6th, 2026 04:45 PM
Arthur, I'm grateful for your kind words and pleased to know that I could assist in securing your refinance loan where others couldn't. It's great to hear that my guidance and availability helped ease the process for you. If you ever have more...
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The last minute request for documents from my ex-husband made the experience a bit stressful. Although, it was quickly resolved and everything else went smoothly.
Reply from New American Funding - Robyn Rau
July 1st, 2026 03:47 PM
Gena, thank you for the feedback and congratulations on your new home! We understand the stress when unexpected challenges surface from a recent divorce. It's extremely rare that accounts don't show on a credit report and need to be documented...
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Ryan was great he was very responsive
I had an excellent experience working with Robert as my mortgage loan officer. From the very beginning, he was extremely thorough and detailed in explaining every step of the loan process. He took the time to clearly outline what documentation...
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Reply from New American Funding - Robert Bell
June 24th, 2026 07:17 PM
Thank you for sharing your wonderful experience, Raziya. I'm elated to know that my thorough explanations and attention to detail helped make the loan process smooth and stress-free for you. Your confidence and trust mean a lot to me, and I'm...
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Efficient, professional and effective ways
Reply from Alexander Hernandez
July 6th, 2026 02:09 PM
John, thank you for highlighting the efficiency and professionalism you experienced. I'm pleased to know that my approach was effective for you. If there's anything else I can assist with, please let me know.
for
Rafael jubiz and all his team make feel like part of their family, thank you so much to all
Reply from Rafael Jubiz
July 6th, 2026 07:13 PM
I'm grateful for your kind words, Richard. It's wonderful to know that you felt like part of our family. If there's anything else we can do for you, please don't hesitate to reach out.
Jason, is very easy to deal with, he answer our phonecalls and emails immediately. He put time and effort in the work to make sure he is doing whats best for his client. He makes us feel important and he makes sure that he is a phone call away...
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Reply from New American Funding - Jason Lamber...
June 24th, 2026 04:22 PM
Resurreccion, I appreciate your kind words. I'm pleased to know that my efforts to be accessible and attentive have made a positive impact on your experience. Ensuring you feel important and supported is very important to me. If there's anything...
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I was told a certain r*** when we started and was not what I got.
Reply from Jason Scully
July 6th, 2026 05:33 PM
Mitchell, I'm sorry to hear that the rate you received was different from what was initially discussed. Please reach out to me directly so we can look into this and address your concerns.
Ryan provided us with an outs service!
Reply from Ryan Tapp
July 3rd, 2026 07:44 PM
Alice, I'm grateful for your positive feedback. I'm happy to know you found the service I provided to be valuable. Thank you for sharing your experience!
Ryan would make sure we were on top of our tasks and made sure to answer all if our questions in a timely manner.
Reply from Ryan Tapp
July 3rd, 2026 05:40 PM
I'm glad I could help you stay on top of your tasks and address your questions promptly, Ryan. Thank you for sharing your positive experience with me.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing