New American Funding - Washington Ryles

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-800-450-2010
Rating: 4.72

New American Funding – Charlotte, NC

New American Funding - Charlotte| Consumer Direct

4.72

(66)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Charlotte, NC

https://www.newamericanfunding.com/mortgage-loans/washingtonryles

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4.72

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4.72

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Washington was there for me the entire time. I genuinely felt that he was a friend trying to get me the best deal, and any hiccup or bump he was calm, patient, and helpful. It's people like Washington that remind you that great customer service...

Reply from Washington Ryles

August 24th, 2026 01:35 PM

Mayron, I'm glad to hear that you felt supported and valued throughout the process. Your kind words about my service mean a lot, and I truly appreciate your suggestion regarding training. Thank you for taking the time to share your experience!...

Very good communication, worked diligently to ensure the best outcome for me. Appreciate his efforts and willingness to work with me thorughout the entire process.

Reply from Washington Ryles

August 17th, 2026 05:08 PM

Daniel, I appreciate your positive feedback and am happy to know that my communication and efforts were helpful. It was a pleasure working with you to achieve a great outcome.

Mr. Ryles was excellent to work with. He always keep me imformed through out the process. Answered any and all questions with professionalism and expertise. Highly recommend NAF and Mr. Ryles to anyone looking to purchase a home.

Reply from Washington Ryles

August 13th, 2026 01:23 PM

Eric, I'm grateful for your kind words and for recommending me and New American Funding. It's good to know that you felt informed and supported throughout the process. Thank you for highlighting my professionalism and expertise.

Washington was incredibly communicative with both me and my buyer throughout the entire process. He consistently made himself available, even on weekends, and was always responsive and willing to answer our questions. We really appreciated...

Always helpful

Washington was always easy to speak with and relayed what was needed every step of the way. It was their Underwriters who did Lousy work and were late on getting inform to Washington and Amy Martin! Kudos to these two people

Reply from New American Funding - Washington R...

June 30th, 2026 02:07 PM

Edward, I appreciate your feedback and am pleased to know that you found it easy to communicate with me throughout the process. I'm sorry to hear about the issues with the underwriting team, and I'll make sure your comments are noted. Thank...

The lack of communication leading up to closing was not great. The closing was delayed because of last mintue issues. Washington was great at getting the work done in the beginning, but we had to delay closing by one day due to the underwriter...

Washington made the loan process as painless as possible. It's a hectic time for a buyer and Washington got everything moving including a realtor! This type of teamwork is paramount for success. We will contact Washington Ryles for all future...

Reply from Washington Ryles

June 8th, 2026 05:31 PM

Tracy, I appreciate your kind words and am glad to hear that the loan process felt seamless for you. It's wonderful to know that the teamwork contributed to your experience, and I'm grateful for your trust and referrals. Please feel free to...

Good communication and problem solving. Felt like they were working with me to close instead of working against me. Worked relatively fast.

Reply from Washington Ryles

June 3rd, 2026 04:09 PM

Andre, I'm glad to hear that you felt supported and that our communication and problem-solving met your expectations. It's good to know we were able to work efficiently together. If you have any more questions or need further assistance, please...

Washington was great at being available in the beginning of the process, and was very reassuring. However, once things got into final stages, he wasn't as easily accessible. However, Amy Martin was terrible about communication, would sen d...

Reply from Washington Ryles

May 25th, 2026 04:49 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

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