New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Michelle was always available to answer any question we had (and we had ALOT as first time homebuyers). She simplified the process for us and helped us get a great loan, rate and insurance! While I hope to not have to buy another house anytime...
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Reply from Michelle Thula
November 12th, 2025 01:00 PM
Thank you for your kind words! It was awesome being able to help with your big move, enjoy that beautiful home!
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New American Funding - Alyssa Shivmangal
Process was not to painful
Reply from Alyssa Shivmangal
July 31st, 2024 02:20 PM
Thank you Sheila!
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New American Funding - Brittany Short
An excellent job with the overall process.
Reply from Brittany Short
August 4th, 2024 02:18 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Michelle’s communication and guidance through the entire process made this interaction as low stress as possible. Her responses to any questions at any point were quick, thorough and much appreciated.
Reply from Michelle Thula
November 12th, 2025 01:00 PM
I am so happy for your family, enjoy that beautiful NEW home!!
The process was easy from beginning to end, and we were constantly kept informed . Thank you 🙏🏽
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - Helene Knepper
Once agreed upon the process went pretty smoothly. Even though the representatives were in the other side of the country, they were pretty accessible. The closing process went faster than expected and the money was available when they said...
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Reply from Helene Knepper
July 27th, 2024 08:28 PM
Thank you for taking the time to share your feedback, Matthew. I'm pleased to hear the process went smoothly for you and that we were able to exceed expectations in terms of accessibility and the closing process. We're always trying to improve,...
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New American Funding - Matt Gray
Matt was amazing! Title company was very difficult. Janette did not have best communication and wasn’t able to explain fully what the title company was asking for.
Reply from Matt Gray
July 24th, 2024 06:43 PM
Thank you, Jessie!! It was a pleasure working with you! I wish you and Natasha the best!
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New American Funding - Anthony Hartsell
Everyone in my party has been extremely helpful and patient
Reply from Anthony Hartsell
August 3rd, 2024 02:05 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Great Service and Lower Interest Rates
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Robyn and Christie kept us up to date throughout the process. Never spoke to Christie over the phone but she always replied promptly to emails. I would highly recommend New American Funding. They made what can be a stressful process a lot easier....
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Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing