New American Funding - Chris Loughnane

Name: New American Funding - Charlotte| Consumer Direct
Address: 2810 Coliseum Centre Dr Suite 500, Charlotte, North Carolina, 28217
Telephone: +1-800-450-2010
Rating: 4.56

New American Funding – Charlotte, NC

New American Funding - Charlotte| Consumer Direct

4.56

(41)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Charlotte, NC

https://www.newamericanfunding.com/mortgage_loans/chrisloughnane/

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4.56

(41)

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4.56

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WONDERFUL EXPERIENCE! Chris and Kim helped me through the entire process. I had many questions and they always provided input. I would definitely recommend your company and Chris and Kim! Kudos to both of them!

Reply from New American Funding - Chris Loughn...

July 1st, 2026 04:20 PM

I'm happy to hear that you had a wonderful experience, Willard. It's great to know that Kim and I could assist you throughout the process and answer all your questions. Thank you for your recommendation and kind words!

II am really sorry. I work in a customer service industry and I know how important it is to receive sparkling reviews and I can honestly say that I tried my best to have as much patience throughout this process as possible. That being said,...

Reply from Chris Loughnane

May 4th, 2026 03:45 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Working with Chris during my refinance was a great experience. He was knowledgeable, responsive, and made the entire process smooth and stress-free. I truly appreciated his professionalism and support every step of the way. Thx Chris.

Reply from Chris Loughnane

April 17th, 2026 05:12 PM

I'm glad to hear that you had a great experience, Thomas. It's appreciated to know that my support helped make your refinance process smooth and stress-free. Thank you for your kind words, and if you need anything further, feel free to reach...

Effective communication and support. Easy access to loan officer, doing most details online and having the notary to come to our home for the closing.

Reply from Chris Loughnane

April 15th, 2026 03:34 PM

I'm grateful for your feedback, Charles. It's nice to hear that you found the communication effective and appreciated the convenience of handling most details online. If there's anything else I can do for you, please let me know.

Overall experience and knowledge of Loan Officer and Senior loan officer.

Reply from Chris Loughnane

April 10th, 2026 02:56 PM

Thank you for leaving a positive rating, Anna. If there's anything more you'd like to share about your experience or any questions you have, feel free to reach out. I'm here to help in any way I can.

Chris was always able to answer questions. And help in our journey to buy our home

Reply from Chris Loughnane

March 25th, 2026 02:49 PM

I appreciate your kind words, Tina. It's great to know that I was able to assist you throughout your home-buying journey. If there's anything more you'd like to discuss or any other way I can be of help, don't hesitate to reach out.

Keep up the good work

Reply from Chris Loughnane

March 25th, 2026 02:14 PM

Thank you for your positive feedback, Martin. I'm committed to maintaining the quality of my work and appreciate you acknowledging it. If there's anything more I can assist with, feel free to reach out.

I could just say that it is a very smooth process. They communicate through throughout the process and it's one of the best things that I ever did the day I met Chris and then I love the processor. she was great expressed concernsAny and we...

Reply from Chris Loughnane

March 24th, 2026 08:19 PM

Randall, I'm glad to hear that you found the process smooth and that both the communication and collaboration with me and the processor left a positive impression. It's important to me that you felt supported and heard every step of the way....

Just the wait between some responses was kinda long

Reply from Chris Loughnane

March 12th, 2026 04:49 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

I began the process in September 2025 and it was not funded until February 27. While Chris is a very personable guy, he explained processes but never gave us concrete deadlines. He was often hard to reach. If not for Cindy Lam I don't think...

Reply from Chris Loughnane

March 11th, 2026 06:31 PM

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Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending