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Katie Underwood

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New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha...... Show More
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Overall Ratings
4.99
(99)
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  • 5.0
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    Cassandra A
    Gastonia, NC
    Posted on June 1st, 2026 03:07 PM
    Katie's over the top extra mile
    Reply from Katie Underwood
    June 11th, 2026 03:08 PM
    Cassandra, I appreciate your feedback and am so glad to hear that my efforts made a positive impact on your experience. Thank you for recognizing the extra mile I strive to go for my clients.
  • 5.0
    Encompass
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    Jessenia M
    Shelby, NC
    Posted on May 27th, 2026 08:54 PM
    I had an amazing experience working with Katie throughout the home buying process. From start to finish, she was professional, knowledgeable, responsive, and incredibly patient with all of my questions. Buying a home can be stressful, but she...
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    Reply from Katie Underwood
    June 8th, 2026 06:41 PM
    Jessenia, I'm so grateful for your kind words and appreciation of my efforts throughout your home buying journey. It’s wonderful to hear that the process felt smooth and manageable for you. Thank you for recommending me as a trustworthy loan...
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  • 5.0
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    Cassandra A
    Posted on May 27th, 2026 04:32 AM
    "Katie is absolutely phenomenal, and I highly recommend her to anyone looking for a loan officer! When other loan officers hit dead ends, Katie found a way forward. Where there were no other loops, Katie found them and made the hard roads straight....
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    Reply from Katie Underwood
    June 8th, 2026 08:36 PM
    Cassandra, I'm truly grateful for your heartfelt words and the trust you've placed in me throughout your loan process. It means so much to know that I could be there for you and your family every step of the way. Thank you for recommending...
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  • 5.0
    Encompass
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    Theodore P P
    Charlotte, NC
    Posted on May 10th, 2026 06:52 PM
    Katie works really hard for you and goes the extra mile to get the loan done
    Reply from Katie Underwood
    May 20th, 2026 06:53 PM
    Theodore, I appreciate your kind words and am glad to know that my efforts made a difference in your loan process. Thank you for recognizing the hard work put into getting it done.
  • 5.0
    Encompass
    N
    Nicholas R
    WAXHAW, NC
    Posted on May 10th, 2026 04:21 PM
    Katie made the end-to-end process easy and stress free.
    Reply from Katie Underwood
    May 20th, 2026 04:21 PM
    Nicholas, I'm pleased to know that you found the process easy and stress-free. Thank you for sharing your experience!
  • 4.83
    Encompass
    B
    Bradley B
    ROCK HILL, SC
    Posted on May 8th, 2026 02:30 PM
    Katie was there every step of the way to help guided us through the process of obtaining our mortgage. I would recommend her to my friends.
    Reply from Katie Underwood
    May 18th, 2026 02:31 PM
    Bradley, I'm grateful for your kind words and the recommendation. It was a pleasure to assist you throughout the mortgage process.
  • 5.0
    Encompass
    A
    Alicia K D
    GASTONIA, NC
    Posted on April 22nd, 2026 12:53 PM
    easy and fast
    Reply from Katie Underwood
    May 4th, 2026 01:18 PM
    Alicia, I'm glad to hear you found the process easy and fast. Thank you for your feedback!
  • 5.0
    Encompass
    L
    Lauren S
    GASTONIA, NC
    Posted on April 21st, 2026 02:22 PM
    As a realtor, the lender I refer my buyers to is a direct reflection of me, so I'm very selective. Katie has earned my trust time and time again. From the very first conversation with each client, she takes the time to truly understand their...
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  • 5.0
    Encompass
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    Heather M
    ROCK HILL, SC
    Posted on April 19th, 2026 05:02 PM
    Communication. Ease of application. from start to finish, it was a great experience
    Reply from Katie Underwood
    April 29th, 2026 05:03 PM
    Heather, I appreciate your positive feedback on the communication and ease of the application process. I'm glad to hear you had a great experience from start to finish.
  • 5.0
    Encompass
    A
    Aida F
    GASTONIA, NC
    Posted on March 23rd, 2026 11:45 PM
    I had an absolutely amazing experience working with Katie Underwood and her team at NAF Loan Company! From start to finish, they were professional, responsive, and truly cared about making the process smooth and stress-free.Katie went above...
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    Reply from Katie Underwood
    April 3rd, 2026 02:22 PM
    I'm so pleased to hear about your positive experience, Aida. It was my top priority to ensure you felt at ease throughout the process and that you understood every step along the way. I appreciate your kind words about my team as well; they're...
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  • 10 of 99
    About
    New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    392
    /850
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    Disclaimer
    NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
    NMLS ID#6606.
    Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
    Licensing