

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Ron was efficient and knowledgeable and patient during the entire process. He made my experience so easy.
Reply from Ron Rose
August 24th, 2026 08:48 PM
Yvette, I'm pleased to know that I could make the process easy for you with my efficiency and knowledge. Your kind words about my patience are greatly appreciated. If there's anything more you need, feel free to reach out.
We felt bery comfortable in the whole process of purchasing our property.
Reply from Chris Richardson
August 13th, 2026 04:05 PM
Sudie, I appreciate your feedback. I'm glad that you felt comfortable throughout the property purchasing process. Please let us know if we can ever be of assistance in the future.
Washington was there for me the entire time. I genuinely felt that he was a friend trying to get me the best deal, and any hiccup or bump he was calm, patient, and helpful. It's people like Washington that remind you that great customer service...
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Reply from Washington Ryles
August 24th, 2026 01:35 PM
Mayron, I'm glad to hear that you felt supported and valued throughout the process. Your kind words about my service mean a lot, and I truly appreciate your suggestion regarding training. Thank you for taking the time to share your experience!...
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No issues!
It was my first time buying a home in almost 40 years so I feel like Collin did a great job in helping me through it
Reply from Collin Brown
August 21st, 2026 05:40 PM
Joey, I'm glad to hear that I could help you with your home buying journey after so many years. Your kind words mean a lot to me, and I'm happy to have been part of this significant milestone.
The experience started well initially from the preapproval to the appraisal but when it reached the loan assessor the communication was very poor. The loan assessor could hardly be reached on the phone, some emails that were sent were not replied...
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Reply from Nick Fendig
August 21st, 2026 01:42 PM
Agatha, I appreciate you sharing your experience with me. I'm sorry to hear about the communication challenges you faced during the later stages of the process. Please reach out to me directly so we can address your concerns and improve our...
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Great people to talk to easy to communicate with will go above and beyond to help the process to go smoothly would highly recommend to anyone and again THANKS EVERYONE!!!
Reply from Ryan Cannell
August 21st, 2026 05:10 PM
Kelly, I appreciate your kind words and recommendation. I'm happy to hear that the communication and support met your expectations. If you ever need anything else, feel free to reach out!
Continued following up throughout the process.
Reply from Daimeone Smalls
August 20th, 2026 02:52 PM
Nicole, I appreciate your kind words and am glad to hear that my follow-up was helpful throughout the process. If you need any further assistance, feel free to reach out.
Sam was very transparent and found a solution that best served my refinance needs. Very pleasant experience.
Reply from Samuel Getachew
August 20th, 2026 04:35 PM
Chad, I'm grateful for your feedback. It's good to know that you felt the process was transparent and that I could find a solution that served your refinancing needs. If you have any more questions in the future, feel free to reach out.
We had some big challenges with our original lender about halfway thru the buying process. The Team at NAF worked tirelessly to pick up the pieces and they got us to settlement on time.
Reply from New American Funding - Robyn Rau
September 6th, 2026 12:22 PM
Kelly, I'm grateful for your kind words. I'm pleased to hear that my team and I at New American Funding could assist you through the challenges and ensure a timely settlement. If there's anything more you need, please feel free to reach out....
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing