New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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New American Funding - Robyn Rau has received a review with 5 star rating from Patty B
Reply from New American Funding - Robyn Rau
December 26th, 2025 08:50 PM
Thank you, Patty, for your positive rating. If you have any further feedback or need assistance, I'm here to help.
very easy to talk to, super helpful and always available!
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Smooth processs
Reply from Robert Sevier
November 5th, 2025 03:56 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
robyn was responsive and helped clarify questions.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Robin with New American Funding was fantastic—attentive, clear, and very responsive. Made buying our home a breeze."
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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Robert Steigman
We have had a terrible past experience with a different bank. Robert and Callie answered all of our silly questions and was so helpful during the entire process. We wish we could have found them sooner!
Reply from Robert Steigman
November 5th, 2025 02:10 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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HOLLY MITCHELL
Holly and Sunee both kept me informed on the steps and process of buying our new home As it progressed. If I called and had to leave a message they got back to me within the hour, same with emails most of the time. Good communication is key!...
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Reply from HOLLY MITCHELL
November 5th, 2025 02:08 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Robert had great customer service and great communication along the way . Leanne as well !
Reply from Robert Sevier
November 5th, 2025 02:06 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - Brittany Short
more direct communications on phone not just e-mail some people still use the phone and that needs to b addressed,faster process started mine on 8/8/2025 closed 10/16/2025 just a lot of resending of same paperwork two and three times process...
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Reply from Brittany Short
November 5th, 2025 06:38 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The whole process went very smooth. I really enjoyed working with your team and company. Eventhough, there was a little bit problem toward the end. That was my fault. I will recommend my friend to work with you in the near future. He needs...
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Reply from Henry Rice
November 5th, 2025 06:19 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing