New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Robyn was always available to answer my question. She was great during the whole process of securing my loan. I would definitely work with her again.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
The process was smooth and well-guided from start to finish. Communication was clear, and all our questions were answered promptly. It made the entire home-buying experience stress-free.
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
I would have liked for the process to move faster than it did. I made sure I did everything requested of me in a timely manner, however I found myself doing a lot of waiting on others.
Reply from Patrick Christoffel
November 6th, 2025 09:29 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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New American Funding - Alex Spollen
Everything.
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Warren Chiapparelli
Thank you .
Reply from Warren Chiapparelli
November 6th, 2025 08:41 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Helene Knepper
Helene Knepper was amazing and made the process so easy and understandable. Angelina Alvarado was just as amazing. This experience was very educating. I am so happy and blessed that we had the opportunity to work with Helene and Angelina. Thank...
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Reply from Helene Knepper
November 6th, 2025 06:28 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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Joe was responsive and patient with me As i I asked many questions!!
Reply from Joe Mincey
October 27th, 2025 06:08 PM
I'm glad to hear that you appreciated my responsiveness and patience, Whitney. Answering questions is a big part of what I do, and I'm happy to have been able to assist you through the process. If there's anything else you need, please don't...
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Orlando Gonzalez was very helpful and informative! He is very knowledgeable about the rates, types of loans, and the process of each of them. He made this loan process fast and efficient with his knowledge and communication. He was Awesome...
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Reply from Orlando Gonzalez
April 7th, 2026 04:16 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Communication was at times inaccurate
Reply from Collin Brown
November 6th, 2025 09:46 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Timliness
communication
the rate they were able to secure for us
Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing