Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Reviews from Web
James saved my loan. My previous lender dropped the ball in a number of ways, and James was able to get an exception granted for me that saved the loan, which saved me thousands of dollars I would have lost because I was past the date to back...
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Reply from Owner
January 31st, 2025 04:37 PM
Andy, I sincerely appreciate your kind words and five-star review. It was a pleasure working with you, and I'm so glad I was able to help navigate the complexities and secure your loan. Knowing I saved you thousands of dollars and helped you...
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James saved my loan. My previous lender dropped the ball in a number of ways, and James was able to get an exception granted for me that saved the loan, which saved me thousands of dollars I would have lost because I was past the date to back...
read more
Reply from James Mahieu - Northpointe Bank
January 31st, 2025 04:37 PM
Wow, Andrew, hearing that I was able to help save your loan and thousands of dollars is incredibly rewarding. It's situations like yours that really drive me to go the extra mile. I appreciate you taking the time to share your experience and...
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Smoothe process from start to finish with James!
Reply from James Mahieu - Northpointe Bank
January 30th, 2025 03:00 PM
Nathan, thanks for the great review! I'm glad to hear everything went smoothly with your purchase loan. It was a pleasure working with you, and I appreciate you choosing Northpointe Bank. Helping make the process smooth is always my goal.
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Terrible customer service! They may be great when working on closing loans with loan officers and realtors etc., but when it comes to the little guy who has to pay those bills, if there's a question or issue it's like pulling teeth with them....
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James was fantastic to work with. He always answered any question that I had right away and kept me informed at all points of the loan process.
Reply from James Mahieu - Northpointe Bank
January 29th, 2025 07:40 PM
Thanks for the stellar rating and positive feedback, Joshua! I'm glad I was able to provide you with the prompt and detailed service you needed throughout your loan process at Northpointe Bank. Your satisfaction is my biggest reward. Don't...
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Stu Wilson - Northpointe Bank
Stu was an amazing point of contact in facilitating our loan process, and helping us in every step of the way. My Fiancee and I are extremely grateful for his level of commitment and support making this a seamless process. I would 10/10 recommend...
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Great service and even better people willing to help every step of the way in the home buying process.
James was an incredible loan officer! He made the process seamless, explained every step clearly, and helped us make the best decision for our needs. His attention to detail and prompt communication made us feel supported throughout. Highly...
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Reply from James Mahieu - Northpointe Bank
January 27th, 2025 03:50 PM
Thank you so much, Jennifer, for the amazing review! I'm delighted to hear that you felt supported throughout the process and that everything was explained clearly to you. It was an absolute pleasure assisting you with your purchase. It's great...
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Jon Izenbart - Northpointe Bank
They made this a very seamless and easy to understand process with great communication throughout.
Reply from Jon Izenbart
October 26th, 2025 03:13 PM
Thanks Amanda for the awesome review!!!
Easy to deal with.
Reply from Jim Van Law - Northpointe Bank
January 24th, 2025 09:23 PM
I'm thrilled to hear that you found the process easy, Robin! Your feedback means a lot to me. It was a pleasure assisting you with your purchase. Thank you for the perfect rating!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender