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Northpointe Bank - Grand Rapids in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Wed
8 AM to 6:30 PM(Open now)
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM
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Overall Ratings
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5 Star
96%
4 Star
3%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • L
    Luanda A
    Lowell, MI
    Posted on November 5th, 2025 07:16 PM
    Communication with Mason and his team was great and everything was done so efficiently we were able to close on our house in less than a month. The whole process was flawless and we couldn't have picked a better team . Thank you!
    read more
    Reply from Mason Maurer
    November 12th, 2025 07:17 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • J
    John M
    Panama City Beach, FL
    Posted on November 5th, 2025 06:38 PM
    10 out of 10!!
    Reply from James Mahieu - Northpointe Bank
    November 5th, 2025 07:22 PM
    Thank you for giving such a high rating, John. I'm pleased to know your experience was positive and am glad we were able to get both loans closed for you on the same day! Congratulations again and don't hesitate to reach out should you have...
    read more
  • K
    Katherine L
    Saugatuck, MI
    Posted on November 5th, 2025 04:52 PM
    Mason was amazing to work with and very accommodating when my schedule stopped the process several times. I appreciate his knowledge and thoughtfulness throughout the process.
    Reply from Mason Maurer
    November 12th, 2025 04:54 PM
    We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
  • F
    Fallon B
    Massapequa, NY
    Posted on November 5th, 2025 01:07 PM
    Jim and his team at Northpointe made our experience as first time home buyers amazing! We would recommend to anyone buying a home
    Reply from Jim Van Law - Northpointe Bank
    November 5th, 2025 01:19 PM
    I’m glad to hear that your first home buying experience went so smoothly with the help of my team. Your willingness to recommend us to others means a lot. Thank you for choosing us to guide you through this important journey, and my best wishes...
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  • M
    Matthew M
    Dillon, South Carolina
    Posted on November 5th, 2025 12:39 AM
    He's fantastic! Always works hard and always positive
    Reply from Jim Van Law - Northpointe Bank
    November 5th, 2025 01:20 PM
    Matt, I appreciate your kind words. I'm so happy for you! Can't wait to visit the new family home. It's going to be special.
  • A
    A G U
    Posted on November 4th, 2025 10:33 PM
    Jim Van Law - Northpointe Bank has received a review with 5 star rating from A G U
    Reply from Owner
    November 5th, 2025 01:21 PM
    Thanks Matt, I appreciate the 5-star rating.
  • M
    Matthew T
    North Charleston, SC
    Posted on November 4th, 2025 10:33 PM
    I'll only work with Jim on mortgage matters. I have worked with him in the past and his experience, knowledge and attention to detail cannot be matched.
    Reply from Jim Van Law - Northpointe Bank
    November 5th, 2025 01:21 PM
    Matt, I appreciate your continued trust in me for your mortgage needs. I'm glad to know that my experience and focus on details have made a positive impact for you. It’s always a pleasure working with you, and I'm here whenever you need assistance...
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  • for
    Justin Veneklase - Northpointe Bank
    SFTP
    B
    Bryan V
    Grand Rapids, MI
    Posted on November 4th, 2025 08:39 PM
    The process was mostly easy with a few bumps in the road because I am military and was unable to respond timely. The LO was able to work through complications and brought the loan to closing as planned.
    Reply from Justin Veneklase - Northpointe Bank
    November 4th, 2025 09:29 PM
    Thank you Bryan, it was great working with you, the government shutdown did definitely give us some challenges, but so excited for you a Carlyn to be in your new home!
  • C
    Chad E
    Muskegon, MI
    Posted on November 4th, 2025 10:00 AM
    It was good
    Reply from Josh Schaendorf - Northpointe Bank
    November 5th, 2025 09:50 PM
    I'm glad to hear that you had a positive experience with your refinance, Chad. If you have any further questions or need assistance in the future, please feel free to contact me. Thank you for choosing Northpointe Bank.
  • M
    Michelle W
    Sevierville, TN
    Posted on November 3rd, 2025 08:05 PM
    My husband handle this deal and can provide better feedback
    Reply from Jim Van Law - Northpointe Bank
    November 4th, 2025 09:05 PM
    LOL, Michelle, sounds like a plan. Enjoy your new home.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender