Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Reviews from Web
Ed is an extremely knowledgable loan officer and communicates technical topics in ways that are easy to understand. He was helpful in helping us think through the different options so that we could pick the best option for our situation. The...
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Reply from Ed Napieralski
January 11th, 2026 04:42 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
I was able to get a loan with only 2 months of alimony. Sooo impressed!!
Reply from Ed Napieralski
January 10th, 2026 01:27 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
We had very little interaction with Ed during the process. The team was very responsive to questions etc, it seemed at times each were not aware of who spoke to us, or what was covered. It felt like the process was just going through steps...
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Reply from Ed Napieralski - Northpointe Bank
January 2nd, 2026 03:53 PM
Thank you for taking the time to share your thoughts with us. Your feedback is valuable and helps us continue to get better. I’m sorry to hear that the options we provided didn’t fully align with your expectations, and we appreciate the opportunity...
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Sebastián and Jim were amazing throughout this entire experience. They went above and beyond to keep me informed and in the loop on the process of my Loan. This was a wonderful first time home buying experience for me and I will be recommending...
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Reply from Jim Van Law - Northpointe Bank
January 2nd, 2026 01:34 PM
Ty, I'm really glad to hear you had a positive first home buying experience. I truly appreciate your recommendation, and I'm here if any of your friends or family need assistance in the future.
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Northpointe Bank - Grand Rapids
Northpointe Bank - Grand Rapids has received a review with 5 star rating from Noah S
It was a super easy process and I really trusted Zach to be honest. He was also very responsive Whenever I had question. 10/10.
Reply from Zack Maurer
January 7th, 2026 04:57 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Mason and his team were very helpful throughout the whole process!
Reply from Mason Maurer
January 5th, 2026 02:48 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Zach was efficient, quick to reply, and made me at ease. I greatly appreciate his insight throughout the process.
Reply from Zach Emerson
December 31st, 2025 03:49 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Jim and Sebastian were both extremely helpful and informative throughout the process of buying our first home. Videos were sent to explain each step of the process and to keep us updated. I’ve already recommended Northpointe to my coworker...
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Reply from Owner
December 24th, 2025 03:08 PM
Thank you for sharing your experience, Briana. I'm glad that both Sebastian and I could assist you effectively and that the videos were helpful in keeping you informed. It means a lot to hear that you've recommended Northpointe to your coworker....
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Jim and Sebastian were both extremely helpful throughout the process and answered any questions we had. Timely responses and kept us updated throughout the process through videos of each step. I have already recommended Northpointe to a coworker...
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Reply from Jim Van Law - Northpointe Bank
December 23rd, 2025 03:19 PM
I'm glad to hear that the experience was helpful for you during what can be a stressful time. It's great to know that the updates and videos were useful, and I'm pleased that your interaction with Sebastian and me made a difference. Your recommendation...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender