Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Thanks Jim!
Reply from Jim Van Law
May 18th, 2026 12:55 PM
Andrew, thank you for your kind words!
James Mahieu - Northpointe Bank has received a review with 5 star rating from Giovanni C
Reply from Owner
May 17th, 2026 10:40 AM
Thank you Gio
James and David were very professional and answered all my questions no matter how many times I called, there were a lot of calls!
Reply from James Mahieu - Northpointe Bank
May 17th, 2026 11:39 AM
I'm grateful for your kind words, Giovanni. I'm pleased to know that both David and I could assist you professionally and answer all your questions, no matter how many calls it took. Thank you for trusting us to get you across the finish line...
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Jim Van Law - Northpointe Bank has received a review with 5 star rating from Jay S
Reply from Owner
May 19th, 2026 03:33 PM
Jay, thank you for the great rating!
Jim was a pleasure to work with. He was very thorough , always available, pleasant every step of the way and used his years of experience to make the process flow well. He helped me chose the appropriate product for the loan I needed as well....
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Reply from Jim Van Law
May 18th, 2026 12:55 PM
Jay, I appreciate your kind words and am glad to hear that you found the refinancing process smooth and pleasant. It's great to know that my experience could help guide you in selecting the right loan product.
Mason kept us in the loop
Reply from Mason Maurer - Northpointe Bank
May 22nd, 2026 09:54 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Everything was great except high rate increase at last minute
Reply from Jim Van Law - Northpointe Bank
May 16th, 2026 01:49 PM
Sarah, I feel your frustration. Not your fault, just a moment in time. We will get back at it soon and when rates drop, I got you. Enjoy your new home.
The experience with Ed started out great. He explained thr the AIO Loan thoroughly and was very responsiv. As the process went on and his team took over with a the lack of communication. Our closing was delayed, they did not inform us, and...
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Reply from Ed Napieralski
May 19th, 2026 01:04 PM
Shannon, I appreciate you taking the time to share your honest experience. I'm truly sorry for the communication issues and delays you encountered during the process. Your feedback is invaluable and will be used to improve our procedures moving...
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Mason is the best Loan Officer I’ve worked with. I’ve purchased 6 homes in my life and worked with him on 3 of the 6 I believe. He’s always been great. Very helpful, open communication, and this last home we got the closing process was so smooth...
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Jon Izenbart - Northpointe Bank
Quick Response.
Reply from Jon Izenbart
May 18th, 2026 07:44 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender