Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Zach is amazing at his job! He stuck by my side since day one and never gave up on me! He helped guide me through the lending process and gave me knowledge to get my credit where it needed to be to successfully buy my first house!
Zach stuck by my side from day one! He provided me knowledge and guidance over 7 months to get my credit where it needed to be to successfully buy my first house!
Reply from Zach Emerson - Northpointe Bank
June 3rd, 2026 12:17 PM
I really appreciate the feedback and am looking forward to working with you again.
Explained throughly the numbers in the closing disclosure.
Reply from Mason Maurer
June 2nd, 2026 03:05 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Had a great experience working with Mason's team. They did the best they could to meet client's expectations.
Jim and his team were professional and courteous throughout the loan process.
Reply from Jim Van Law - Northpointe Bank
May 25th, 2026 03:31 PM
Paul, I appreciate your kind words.
Mason was very thorough. He walked us through the entire process along the way and answered any questions that we had.
Reply from Mason Maurer
May 28th, 2026 12:55 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Always helpful, quick responses.
Reply from Mason Maurer
May 27th, 2026 12:42 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Honest, upfront and I recommend Jim Van Law's Mortgage service!
Reply from Owner
May 25th, 2026 03:31 PM
Paul, I appreciate your recommendation and am pleased to hear you found my mortgage services honest and upfront. It was a pleasure working with you.
Over the years, we have done several mortgages with Josh and have never been disappointed.
Reply from Josh Schaendorf
May 26th, 2026 02:38 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Jim was awesome every step of the way!
Reply from Jim Van Law - Northpointe Bank
May 18th, 2026 12:54 PM
Alex, I appreciate your kind words. It was my pleasure to assist you every step of the way with your home purchase.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender