Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Zack was so easy to work with and kept us informed during every step in the process!
Reply from Zack Maurer
June 11th, 2026 12:34 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
They were great in outlining what I needed to close.
And they made the process seem less and straightforward.
Reply from Jim Van Law - Northpointe Bank
June 3rd, 2026 07:37 PM
Morenike, I'm pleased to hear that the process felt straightforward for you and that the necessary steps were clearly outlined.
Mason and his team did an amazing job of helping through this process. As it being my first time, Mason and his team were so helpful and responsive.
Reply from Mason Maurer
June 10th, 2026 01:32 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Jim was great and easy to work with!
Reply from Jim Van Law - Northpointe Bank
June 3rd, 2026 01:13 PM
Jake, I appreciate your kind words and am pleased that you found the process easy while working with me.
Jim is a tremendous resource in the industry and a great representative of Northpointe Bank. Knowledgable, friendly, prepared and hard working. Jim was always available when needed no matter what time of day or day of the week. We were impressed...
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Reply from Jim Van Law
June 3rd, 2026 01:13 PM
Jay, thank you for your kind words and for highlighting your positive experience. I'm pleased to know that my availability and commitment helped make the refinancing process easier for you.
Jim and his team helped to make what seems like a complicated refnance simple. THis was by far the simplest and easiest closing we've had out of our numerous purcahses/refinances. Glad for the afterhour /weekend availability and speedy email...
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Reply from Jim Van Law
June 3rd, 2026 01:14 PM
Vicky, I appreciate your kind words about the refinancing process with me and my team. I'm pleased to hear that our after-hours availability and quick email responses made the experience simple for you.
Really appreciated the weekend calls. It really helped to work around our schedule.
Reply from Jim Van Law - Northpointe Bank
June 1st, 2026 12:08 PM
Greg, Working around your schedule is important to me, and I'm glad it made the process easier for you.
Good communication. No surprises and a quick process.
Reply from Jim Van Law - Northpointe Bank
May 29th, 2026 05:22 PM
Greg, I appreciate your feedback and am pleased to hear that the communication was effective and the process smooth for you.
Mason and his team has been supportive, helpful and honest in our closing transaction. As a firsttime homebuyers, their diligence help us to achieve our goal and made this overall home buying/mortgage experience seamless.
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Reply from Mason Maurer
June 4th, 2026 02:48 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Mason and his team has been so helpful, honest and diligent in our closing transaction and overall home buying experience. Their dedication and professionalism made our overall home buying experience seamless and help us reach our dreamhouse...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender