Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 6:30 PM
Sat
closed
Sun
closed
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Reviews from Web
Provided the ability to close quickly, which was a primary reason that our offer was accepted.
Reply from Jim Van Law - Northpointe Bank
June 9th, 2026 05:29 PM
Russell, I appreciate your feedback and am glad that the ability to close quickly helped in getting your offer accepted.
Appreciated the follow ups and staying on top of everything that needed to be done. Also appreciated the quick closing timeline and flexibility. Jim always had answers to questions and was very responsive.
Reply from Jim Van Law - Northpointe Bank
June 9th, 2026 04:54 PM
Cameron, I appreciate your kind words and am glad to hear that my responsiveness and follow-ups made a positive impact on your experience. Enjoy your new home!
Ed and Emily are a fantastic down to earth professional team. They make this daunting process easy and straightforward. I would not work with anyone else!
Reply from Ed Napieralski
June 16th, 2026 03:34 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
Everything was prepared and accurate. Ed did a great job communicating with us.
Reply from Ed Napieralski
June 16th, 2026 03:01 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
we initially enjoyed working with Mason and the team, we felt frustrated that there wasn't enough heads up time to get all the closing documents finished earlier in our closing for part of it had to be a very tight deadline that we had to rearrange...
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Reply from Mason Maurer - Northpointe Bank
June 9th, 2026 05:17 PM
Thank you for taking the time to share your feedback with us. We value hearing about your experience, as it helps us continue to learn and improve. While we understand that unexpected challenges can arise, we appreciate the opportunity to assist...
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communication was great
Reply from Zach Emerson
June 16th, 2026 12:07 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
The process was smooth and simple. All our questions were answered. We refinanced into a great product and are excited to get our loan paid off quick! Ed and Emily were so friendly, helpful and made the processes seamless.
Reply from Ed Napieralski
June 15th, 2026 04:02 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
James was very kind throughout this whole process.
Reply from James Mahieu - Northpointe Bank
June 7th, 2026 11:57 AM
Thank you for your kind words, Linda. I'm glad to hear that you felt supported during the process and appreciate you trusting me and my team to assist you with it. Congratulations again and welcome to Florida!!
Ed and Shelby were both great to work with! They made process seamless.
Reply from Ed Napieralski
June 12th, 2026 07:39 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Ed is proactive and accountable.
Reply from Ed Napieralski
June 11th, 2026 06:54 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender