Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 6:30 PM(Open now)
Wed
8 AM to 6:30 PM
Thu
8 AM to 6:30 PM
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Reviews from Web
Because you're the man.
Reply from Jim Van Law
August 5th, 2026 04:55 PM
LOL....Thanks Cody! Appreciate you
for
Northpointe Bank - Grand Rapids
Happy customer
Zack Maurer is the experience.
Reply from Zack Maurer
August 12th, 2026 01:23 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
Quick responses to my MANY questions relieved lots of stress!!
Reply from Jim Van Law
August 5th, 2026 04:55 PM
Katherine, I'm pleased to hear that my quick responses helped ease your stress. It's important to me to be available and supportive throughout the process. Thank you for sharing your experience!
Mason and his team were very helpful during our refinancing process with the AIO loan. They were quick to answer any questions and made sure we felt 100% comfortable with every step before moving forward.
Reply from Mason Maurer - Northpointe Bank
August 11th, 2026 05:22 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
I had an excellent experience working with this lending team. From the beginning to the closing, they were professional, knowledgeable, patient, and always available to answer my questions. They made the entire home-buying process smooth and...
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Excellent Customer Service
Reply from Ed Napieralski
August 11th, 2026 02:53 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
Smooth and easy .
Reply from Josh Schaendorf - Northpointe Bank
August 17th, 2026 01:42 PM
Thank you for the kind words and for allowing us the opportunity to serve your family!
James was very helpful with any questions I had during this process.
Reply from James Mahieu - Northpointe Bank
August 4th, 2026 12:53 PM
I'm pleased to hear that I could be helpful with your questions during the process, Megan. It's important to me that you feel supported and informed throughout your experience with me and my team. Thank you for your kind words and Congratulations...
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Ed did a wonderful job but when it came to information we needed from his team or documents provided that is where it lacked in service. We were never given closing docs that Ed said one of his team member should have provided or updates about...
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Reply from Ed Napieralski
August 10th, 2026 05:02 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender