First Federal Bank, Overland Park, KS
Overland Park, KS
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Shana handled everything smoothly and made the whole process as easy as it could be
Reply from Shana Sowles
September 12th, 2026 12:18 AM
I'm pleased to hear that things went smoothly and the process felt easy for you. It was my goal to ensure everything went as seamlessly as possible. Thank you for sharing your experience, Nicholas!
Good communication.
Reply from Ben Bruggemann
September 12th, 2026 12:16 AM
I'm pleased to hear that you appreciated the communication, Michael. It's important to me to ensure clear and effective interaction throughout the process. If you ever have more questions or need assistance again, feel free to reach out.
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Jon was incredibly responsive throughout the entire process and supoortive of all my requests. I felt confident at every step of the process .
Reply from Jon Barrett
September 12th, 2026 12:27 AM
Thank you, Scott, for your wonderful feedback. I'm glad to hear that my responsiveness and support helped you feel confident throughout the process. It's important to me that you felt assured and supported at each step. Knowing I've been able...
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communication could have been better. Reaching over phone was not always possible hence some anxity earlier in the process
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We closed on schedule. The updates were provided when needed. Chris was kind and patient with my questions.
Reply from Chris Oldham
September 12th, 2026 12:19 AM
Thank you! Beautiful home and glad we could custom tailor the financing to your specific needs, appreciate all!
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Courteous, prompt responses to questions and concerns, respectful, proactive, reassuring, considerate. Professional and compassionate.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Catherine, thank you for sharing such kind feedback. I'm truly pleased to know that you felt supported and respected throughout our interactions. Providing timely and compassionate service is important to me, and I'm glad I could address your...
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Matt was straight-forward from the beginning and every estimate he gave stood from the beginning of the process to the end. At the point that I was shopping around for a loan, I was tired of getting relentless sale's pitches and only answered...
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Reply from Matt Hering
September 12th, 2026 12:26 AM
Thanks for sharing your experience, Bryan. I appreciate you highlighting the straightforward approach and consistency in my estimates throughout the process. I know how frustrating it can be to navigate numerous sales pitches, so I’m glad I...
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I cant say enough great things about Matt and his team. Matt and Ellen works tirelessly to get my loan buttoned up and closed on time. I cant thank them enough for such a straightforward and smooth experience. I will be recommending them to...
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Responsiveness when care is needed, straightshooter when real information is needed, overall a great experience with Robb.
Reply from Robb Walter
September 12th, 2026 12:25 AM
Thank you, Hao, for sharing your experience. I'm pleased to hear that you found my responsiveness helpful when it was most needed and appreciated the straightforward information throughout your process. It's important to me that you had a positive...
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Brooke is clearly knowledgeable in her field. She is extremely professional, proficient, as well as personable. I don't know that there is anything she could have done better.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you Michelle. Enjoy your new home and thank you for allowing me to help on again on this home purchase.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.