Jeff Palmer
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Professional,knowledgeable and responsive throughout the entire process
Wonderful communication and quick and friendly service.
Jeff was open and easy to communicate with; he provided clear information when asked questions and was transparent in his approach.
It was a quick and painless process. Appreciate it!
Prompt communication
jept kept me on track
Reply from Jeff Palmer
August 11th, 2026 08:54 PM
Thomas, I appreciate your feedback and am happy to hear that the communication was prompt and helpful in keeping you on track. If there's anything else you need, feel free to reach out.
Great communication and assistance from Jeff!
Reply from Jeff Palmer
August 4th, 2026 08:15 PM
Julie, I'm pleased to hear that you found the communication and assistance I provided to be great. If you need anything else or have further questions, feel free to reach out.
More communication
Reply from Michael Zerr
July 22nd, 2026 02:53 PM
Deborah, thank you for your feedback. We appreciate your suggestion regarding communication and will certainly take it into consideration to improve our services. If there's anything specific you'd like to discuss, please reach out to us directly....
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After contacting two recommended local lenders who were very unresponsive, I did my research to find a well-reviewed, trusted option. First Federal came up—I'd never heard of them, was a bit hesitant, but figured I would fill out the initial...
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Reply from Jeff Palmer
July 22nd, 2026 04:08 PM
Emily, I appreciate your detailed feedback and am glad to hear that your experience with me and my team at First Federal was positive. It’s good to know that I could provide a competitive rate and that the process was smooth for you. If you...
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Jeff responded quickly to questions, his team did a great job getting all my information, and we closed in a timely manner.
Reply from Jeff Palmer
July 21st, 2026 04:35 PM
Keith, I'm glad to hear that my responsiveness and my team's efforts contributed to a smooth and timely closing. If you have any more questions or need further assistance in the future, please feel free to reach out.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
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Positions
- nbkc bank - Senior Loan OfficerFeb 28th, 2012 - Mar 1st, 2024
- First Federal Bank - Senior Mortgage LenderMar 4th, 2024 - Current
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Year Started
2004
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #888202
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.