Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Brooke was very helpful and very professional. She checked evry detail to make sure everything going right way.
Thank you, Brooke very much!
Reply from Brooke Phun
August 21st, 2026 05:54 PM
Dmitry, I appreciate your kind words. I'm glad I could assist you professionally and ensure everything was in order. If there's anything else you need, please feel free to reach out.
Easy and fast to work with!
Reply from Brooke Phun
August 15th, 2026 06:57 PM
I'm glad to hear that you found working with me easy and fast, Carly. If you ever need further assistance, don't hesitate to reach out.
Brooke is ULTRA responsive. she knows her stuff, aligned with our goals, and got the job done. we Worked with dozens of "vendors" during this home buying process--real estate agents, escrow people, contractors, financial advisors, etc.--Brooke...
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Reply from Brooke Phun
August 15th, 2026 06:58 PM
I appreciate your kind words, Alen. I'm glad I could align with your goals and help get the job done effectively. It means a lot to hear that you found my responsiveness and professionalism stand out during your home buying process. If there's...
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Brooke was very knowledgeable and answered all my questions. Very nice to work with .
Reply from Brooke Phun
August 8th, 2026 07:45 PM
Thank you so much for the kind words sir.
Even with Brooke out of the country, the process was seamless and painless. Thank you!
Reply from Brooke Phun
July 23rd, 2026 01:31 PM
I'm grateful to hear that the process went smoothly, William, even while I was out of the country. Thank you for your kind words and for choosing First Federal Bank!
Brooke never called me, not once. I really appreciate people who leave me alone.
Reply from Brooke Phun
July 22nd, 2026 10:18 PM
Elizabeth, I was out of the country the whole time while this loan is being helped by my team. I did took over when I got back the last few days before closing date.
We bought a house.
Reply from Brooke Phun
July 20th, 2026 12:52 PM
Thank you for allowing myself and my team to help you and Melissa on this purchase Russell. Enjoy the house.
Brooke was a pleasure to work with. The answered all of our questions and concerns from application to closing
Reply from Brooke Phun
July 20th, 2026 12:53 PM
Thank you for allowing myself and my team to help you and Russel on this purchase. Enjoy the house.
I enjoyed our conversation and if you ever need anything; please do not hesitate to reach out to me.
Brooke is professional, personable, reponsive and trustworthy. My second great experience with her.
Reply from Brooke Phun
July 17th, 2026 01:37 PM
Walter, I appreciate your kind words about my professionalism and trustworthiness. I'm glad to hear that you've had another positive experience with me. If there's anything further I can assist you with, please let me know.
Brooke went above and beyond to help us in our new home purchase. It didn't matter what time of day, she made herself available for any questions or concerns. Even on vacation, she was a steady force to ensure our loan process went through...
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Reply from Brooke Phun
July 16th, 2026 02:03 PM
Haley, I appreciate your kind words about my dedication during your home purchase. I'm glad I could be there for you throughout the process, even during my vacation. If you need any further assistance, please feel free to reach out.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.