Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
She was great!
Reply from Brooke Phun
October 1st, 2026 07:53 PM
Thank you, Guy, for your kind words. I'm glad to hear that you had a great experience with me at First Federal Bank Mortgage Lenders.
Brook was extremely helpful, knowledgeable, and quick to answer all of my questions throughout the process!
Reply from Brooke Phun
September 26th, 2026 03:52 PM
Thank you Danielle. Enjoy your new home and let me know if you need anything.
Brooke explained every question I have had about the home buying process.
Reply from Brooke Phun
September 26th, 2026 03:53 PM
Eric, I’m glad to be your assistance and help you on this new investment purchase. Let me know when you are ready to buy another one.
She was always on top of things.
Reply from Brooke Phun
September 21st, 2026 01:05 PM
I'm pleased to hear that you felt I was always on top of things, Carri. At First Federal Bank Mortgage Lenders, we strive to provide attentive service, and I'm glad that came through in your experience. If there's anything more I can do for...
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Great work getting our transaction closed even on opposite coasts! Brooke was very responsive and understood our time lines and made things happen. I highly recommend Brook Phun!
Reply from Brooke Phun
September 21st, 2026 01:05 PM
Thank you, Michael, for your kind words. I'm pleased that I could assist in closing your transaction smoothly across coasts. At First Federal Bank Mortgage Lenders, understanding timelines and being responsive is key, and I'm glad to have met...
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Brooke was very professional and pushed hard to get my loan closed on time. She did an excellent job and I highly recommend her for any loan you need
Reply from Brooke Phun
September 15th, 2026 04:25 PM
I'm grateful for your kind words, Curtis. It was my pleasure to work diligently to close your loan on time. Thank you for recommending me and First Federal Bank Mortgage Lenders for any loan needs.
Brooke was availble and easy to contact through the whole process. Brooke also kept my wife and I informed on next steps so therecwere no surprises.
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm grateful for your kind words, Andrew. It's good to know that I could make the process straightforward and keep you and your wife informed every step of the way. If you have any more questions or need further assistance, please feel free...
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Brooke was fantastic! She was personable, knowledgeable, and genuinely caring throughout the entire experience. She provided excellent customer service and went above and beyond to make sure everything was handled professionally. I would highly...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
Thank you so much for your kind words, Quentin. I'm grateful that you appreciated my approach and found the service helpful in your home purchasing journey. If you have any more questions or need further assistance, please feel free to reach...
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Brooke was always available if we had any questions, she was very reponsive
Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm grateful for your kind words, Uma. I'm pleased to know that my availability and responsiveness were helpful to you. If you ever have more questions or need further assistance, please feel free to reach out.
Huge thanks to Brooke from First Federal Bank of Florida! As my broker, she was knowledgeable, efficient, and genuinely cared about getting everything done right. She made the entire process seamless and stress-free. If you need a reliable...
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Reply from Brooke Phun
September 12th, 2026 12:26 AM
I'm grateful for your kind words, Patritsia. It's wonderful to know that you found my support knowledgeable and efficient. If there's anything else I can assist with, please don't hesitate to reach out.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.