Brooke Phun
Sr Mortgage Lender
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Fri
9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Excellent support st All times
Reply from Brooke Phun
November 9th, 2026 01:57 PM
I'm pleased to hear that you found my support excellent, Santosh. At First Federal Bank Mortgage Lenders, providing assistance at all times is a priority for me. If you have any further questions or need additional support, feel free to reach...
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Working with Brooke Phun was great. She is attentive, cooperative and responsive. Her availability and patience is outstanding. She is an epitome of excellence.
Reply from Brooke Phun
November 9th, 2026 01:57 PM
Thank you for your kind words, Sindhuja. I'm pleased to hear that my attentiveness and responsiveness made your experience with First Federal Bank Mortgage Lenders a positive one. If you ever need any further assistance, please feel free to...
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Easy and only took a few days!
Reply from Brooke Phun
November 1st, 2026 07:24 PM
I'm glad to hear that the process was easy and quick for you, Michael. At First Federal Bank Mortgage Lenders, we strive to make things as smooth as possible.
Brooke's super responsiveness and commitment to helping us through the process made it a great experience for us.
Reply from Brooke Phun
October 21st, 2026 05:01 PM
I'm grateful for your kind words, Viveck. I'm pleased that my responsiveness and commitment contributed to your positive experience with First Federal Bank Mortgage Lenders. If there's anything more you need assistance with, feel free to let...
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Curteous and professional service.
Reply from Brooke Phun
October 19th, 2026 07:09 PM
I'm pleased to know that you found my service courteous and professional, Ranendra. At First Federal Bank Mortgage Lenders, providing a positive experience is important to me. If there's anything more I can assist with, please feel free to...
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Brooke was available at all time for questions and answers - even late nights.
Reply from Brooke Phun
October 12th, 2026 06:15 PM
I'm pleased to hear that I could be there for you, Khoi, even during late nights. At First Federal Bank Mortgage Lenders, providing support whenever needed is a priority. If you have any further questions, feel free to reach out.
Brooke was excellent! She went above and beyond to answer all of our questions throughout the loan process and made everything easy to understand. She was knowledgeable, helpful, and always willing to assist us whenever we needed her.I would...
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Reply from Brooke Phun
October 6th, 2026 04:15 PM
Thank you Titus for these kind words.
Brooke was AMAZING ! She helped us every step of the way and was very supportive the entire time.
Reply from Brooke Phun
October 6th, 2026 01:24 PM
Thank you so much Michelle. You and Titus enjoy the new home. If you have referrals; please send them my way. I can do loans anywhere in the U.S.
She was great!
Reply from Brooke Phun
October 1st, 2026 07:53 PM
Thank you, Guy, for your kind words. I'm glad to hear that you had a great experience with me at First Federal Bank Mortgage Lenders.
Brook was extremely helpful, knowledgeable, and quick to answer all of my questions throughout the process!
Reply from Brooke Phun
September 26th, 2026 03:52 PM
Thank you Danielle. Enjoy your new home and let me know if you need anything.
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Mortgage Refinance
Fixed Rate Mortgages
Adjustable Rate Mortgages
USDA Loans
Qualified Mortgage Pre-Approvals
Cash-Out Refinances
Specialities
VA, heloc, heloans, FHA, Conventional, Bank statements
Refinance, purchase, helocs and heloans, constructions
Construction to perm loan, heloc, heloans
All types of loans
VA, FHA, Conventional, NonQM Loan, Bank statements
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Positions
- First Federal Bank - Sr. Mortgage LenderApr 25th, 2017 - Current
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2012
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS #893642
Hobbies
- Eat and hiking
- Running and eating.
- Running
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Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.