First Federal Bank, Overland Park, KS

The week prior to closing when there were still issues with the numbers, the lender team was difficult to reach and did not return phone calls or emails. Dan was out of the office a lot which led to a lot of communications delays.

Mike made the whole experience easy, being very informative on every step.

Tadd made sure that I understood the process of refinancing. I am very pleased with Tadds' professionalism. Tadd stayed in constant contact with us through the entire process. Tadd has a very patient demeanor. I appreciate that he worked with...

Overall professionalism

The response was quick

Mike simply made things happen! He was incredibly easy to get ahold of and was extremely personab and professiona! Simply he helped make our dreams of owning a homestead happen! We will most definitely use you again so don't go anywhere!!

Very professional and thorough!

Less surprises in the end and there were times I felt rushed in the end because I was close to closing dates. I was always told we will keep checking for better interest rates for that one time after locking the rates, but it seemed like it...

Great communication, met all deadlines, stress-free journey to an on-time closing!

VIC is not only incredibly knowledgeable, but also one of the friendliest and most driven people I’ve worked with. He brings a positive energy to every conversation and makes the mortgage process feel less intimidating. What really sets him...