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5.0
Encompass
M
Minh N
Burke, VA
Posted on February 8th, 2024 07:20 PM
Shana is extremely friendly and approachable. Her wisdom and knowledge sharing is helpful to people who is purchasing a big transaction in life. Thank you Shana for everything!
5.0
Zillow
H
Heidi
Posted on February 3rd, 2024 01:50 PM
Shana had to take over my account in the eleventh hour of my loan and whipped it up to shape and I was able to close on my closing date! She was helpful in every way!
5.0
Encompass
H
Heidi M A
Pierre, SD
Posted on January 31st, 2024 01:20 PM
Shana had to take over my account midway through everything and little to my knowledge, there was a lot to do still. Shana took it and ran. She was knowledgeable and pretty much at my beck and side the whole time. She was always there at any...
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4.0
Encompass
Y
Yuan G
Springfield, VA
Posted on December 22nd, 2023 01:07 PM
Communication
5.0
Encompass
A
Amy L H
New Smyrna Beach, FL
Posted on November 10th, 2023 08:02 AM
Regular and ongoing communication. Transparency about options and fees. Helpful guidance along the way.
5.0
Encompass
M
Madison F
Portsmouth, VA
Posted on November 6th, 2023 01:50 PM
As a first time home buyer, this process can be really overwhelming and scary. Shana did an amazing job at communicating with us and helping us with every step of the process. We couldn't be happier with the services and hospitality we received...
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5.0
Encompass
E
Ethan E F
Portsmouth, VA
Posted on November 3rd, 2023 04:37 PM
Shana was amazing. As professional as anyone I’ve ever worked with. Her intentions were to educate us on prices and the process. We trusted her immediately and enjoyed how kind she was. We could not have done this without her guidance!
5.0
Encompass
S
Susan M D
Pine Knoll Shores, NC
Posted on September 23rd, 2023 08:19 PM
Shana was efficient, on top of our paperwork, kept us informed, and quite nice to work with. So sorry for her recent loss, too.
5.0
Encompass
G
Gustavo E D
Pine Knoll Shores, NC
Posted on September 23rd, 2023 07:11 PM
Shana Sowles was always there and communicated with every step of the way.
4.16
Encompass
S
Shree S
Kingsport, TN
Posted on September 17th, 2023 12:26 PM
Shana was great to work with initially however later the communication was spotty and once it went to processing there was not a lot of updates
Reply from Shana Sowles
September 18th, 2023 05:14 PM
Shree, thank you! I'm sorry you felt communication was spotty. I pride myself on communication, and I wish you had let me know how you felt. Once it went to processing, there wasn't a lot of updates because the file was so clean and then a...
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