

First Federal Bank, Overland Park, KS
Overland Park, KS

First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
It was a great experience with Robb. Definitely considering to work with him again.
Reply from Robb Walter
September 12th, 2026 12:25 AM
I'm really glad to hear that you had a great experience, Raj. I'm grateful for your trust and would be more than happy to work with you again in the future. If any questions or needs arise, feel free to reach out.
I’ve been working with Jeff since 2023, and he has consistently been outstanding. His responsiveness is exceptional — he always gets back quickly, keeps me updated, and stays on top of every detail throughout the process. What I appreciate...
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Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you for your thoughtful review, Suryakanth. I'm truly glad to hear that my efforts in responsiveness and proactive communication have made your mortgage process smoother and less stressful. Understanding and addressing your needs is a...
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and his team kept me updated through the entire process and worked within my busy travel schedule to close the deal
Reply from Matt Hering
September 12th, 2026 12:26 AM
Patrick, I appreciate you taking the time to share your experience. It's important to me to keep you informed every step of the way and accommodate your schedule. If you need any further assistance or have more questions, please feel free to...
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Very responsive, Jeff was super helpful with explainjng details
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
I'm pleased to hear that I could be helpful in explaining the details, Bashar. Being responsive and providing clarity is important to me. If you ever have more questions or need assistance again, please feel free to get in touch.
Patrick obviously has tons of experience. He was patient with me through my first mortgage experience, and was always ready to dive into numbers together and answer my (many) questions. He was very supportive through what ended up being a homebuying...
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Reply from Patrick Boyle
September 12th, 2026 12:28 AM
Daniel, I'm truly glad to hear that my experience and support were helpful during your first mortgage process. I understand how complex homebuying can be, and I'm pleased I could assist with your questions and the unexpected challenges that...
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He was always accessible & responded quickly to all my correspondence. He went over & beyond his scope of practice to ensure my experience was positive despite my endless nagging & incessant questions.
Reply from Jeff Palmer
September 12th, 2026 12:27 AM
Thank you for sharing your experience, Deborah. I'm glad I could assist you in a way that left you feeling supported, even with all the questions and correspondence. It's important to me that you had a positive experience. If there's ever more...
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Chris was very responsive and knowledgeable, flexible when it came to changes and appreciated his direction.
Reply from Chris Oldham
September 12th, 2026 12:19 AM
Thank you, Brady, for your kind words. I'm pleased to hear that my responsiveness and knowledge made a positive impact on your experience. Flexibility and guidance are important to me, and I'm glad they were helpful to you. If there's anything...
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Always a pleasure talking with Michelle. She always seemed to have my best interest at heart and worked hard to get my family what we need. Looking forward to working with her at the next IRRRL!
Reply from Michelle Self
September 12th, 2026 12:23 AM
I'm glad to hear that our conversations were pleasant and that you felt your interests were well looked after. Supporting you and your family in achieving your needs is important to me. I look forward to working with you on the next IRRRL!...
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Quick response and clear communication, both of which are crucial during a mortgage refinance process.
Reply from Jeff McMillin
September 12th, 2026 12:24 AM
Thank you, Pinak, for your feedback. Quick response and clear communication are indeed vital, especially during a mortgage refinance. I'm glad to hear these aspects were helpful to you. Should you have any questions in the future, feel free...
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Working with Jennifer for our mortgage refinance was an absolute breeze. She was incredibly professional, transparent about all our options, and kept us informed every step of the way, which really took the stress out of the process. Jennifer...
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Reply from Jennifer Batterton
September 12th, 2026 12:20 AM
I'm pleased to hear that you found the refinancing process smooth, Ashish. It was important to me that you felt informed and confident in your options every step of the way. Striving for the best outcomes while maintaining transparency is something...
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About
First Federal Bank offers personalized banking in a branch or online; personal and business checking, savings, and loans including SBA, USDA and more.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Disclaimer
Member FDIC This page is for information purposes only and is not an advertisement to extend customer credit as defined by Section 226.2 Regulation Z. Program rates, terms and conditions are subject to change at any time.