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Customer Care - Titusville, PA
Titusville, PA

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Customer Care - Titusville has received a review with 1 star rating from Tab R
Worst lender ever!!! Our loan got sold to them and they can’t get anything right. They couldn’t even get the right amount. We filed a complaint with BBB and still didn’t get a response that makes since.
Reply from Owner
January 9th, 2021 12:00 AM
Good Morning Katy,I'm sorry to read your review and hear of this experience with BSI. Please contact me as I'd like to know more about your issues. Please call 1-************ and ask for Daniel Montez
I never review companies but this business has zero Customer relations and have caused me in an insane amount of issues. Avoid at all costs!
Reply from Owner
January 9th, 2021 12:00 AM
Good Afternoon,I'm sorry to read your online review. Please contact me at your earliest convenience so I may address any issues you are having. Please call 1-************ and ask for Daniel Montez
Worst mortgage company ever. Impossible to contact them or get information. Absolutely terrible customer service.
Reply from Owner
January 9th, 2021 12:00 AM
Afternoon Mr. Murray,I'm sorry to read your online review. Please call me directly and I'd be happy to assist. Again, I apologize about your experience with BSI and only hope we serve you better in subsequent times.Daniel MontezManagement
Worst CS ever..... great time to refinance. No effing stars for them.
The worst! I cannot get them to release their lien!
Reply from Owner
January 9th, 2021 12:00 AM
Hi Jeremy Bill,I'm sorry to hear of your experience with BSI. Please contact me so I may look into your situation. We make every effort to follow state regulations when it comes the time frame we must file and release a lien. If you still require...
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I just filed a complaint against BSI in Oregon since mortgage servicers are regulated in Oregon. My loan has an escrow requirement for taxes and insurance. I have paid my monthly payment on the 1st each month but they have not been paying my...
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Reply from Owner
January 9th, 2021 12:00 AM
Afternoon A,I'm sorry to read your online review. Please call me directly and I'd be happy to assist. Again, I apologize about your experience with BSI and only hope we serve you better in subsequent times.Daniel MontezManagement
BSI had just bought my home loan. I paid my mortgage a month early after seeing all these horrible reviews. Yesterday I got a call from my home ins company saying they haven't received payment from BSI. I called bsi who said that I just needed...
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Reply from Owner
January 9th, 2021 12:00 AM
Hi Mr. Squire,I'm sorry to read your review. Please let me know if your issue was resolved. If not please call 1-************ and I will escalate this matter.Thank You,Daniel Montez
Worst mortgage company ever, does not even deserve 1 star.
HORRIBLE CUSTOMER SERVICE! took a week to get a payoff of a loan that i was glad to refinance and get away from BSI. Now I'm one week into getting repayment on some rehab funds and still cant get a call or email back! Avoid at all costs!
Reply from Owner
November 21st, 2020 12:00 AM
Good Afternoon Mr. West,I'm sorry to read your online review. If you are still in need of assistance, please contact me at your earliest convenience. I'll personally commit to addressing your issue. Please call 1-************ and ask for Daniel...
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2101–2110 of 2125
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
Licenses
- https://www.bsifinancial.com/licensing.html
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