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3.66
for
CONNIE ACKERMAN
SFTP
E
ELIZABETH W
Posted on February 14th, 2024 02:38 PM
Good customer service
5.0
for
CONNIE ACKERMAN
SFTP
R
ROBERT D
Posted on February 4th, 2024 01:58 PM
Wanted to get my 1098 and try to figure out how to download the online copy. She let me know that also I had one coming to me in the mail and then help me with figuring out how to print it out very professional very nice.
4.66
for
CONNIE ACKERMAN
SFTP
D
DAVID L
Posted on February 3rd, 2024 02:58 PM
Connie was professional and was able to provide the necessaey information to my inquiry
1.0
for
Customer Care - Titusville
google
M
Mike F
Posted on February 2nd, 2024 05:16 PM
This has to be the worst mortgage company ever. They didn’t pay all my property taxes even though I escrow. I called I called and spoke to 2 different people one being Loria and they can’t help other than saying I need to keep calling their...
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5.0
for
CONNIE ACKERMAN
SFTP
B
BRIAN R
Posted on February 2nd, 2024 04:56 PM
Connie was very understanding and helpful. She was not judgmental or condescending as some customer personnel have been. She understood why I was calling and helped me get to the satisfactory result with a smile and a helpful attitude. No One...
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4.16
for
HANNAH FALKENBURG
SFTP
W
WILLIAM B
Posted on February 2nd, 2024 03:32 PM
She was very knowledgeable and offered excellent guidance. The reason for the "5" rating has nothing to do with Hannah rather the problems associated with getting my documents registered. I have had to call BSI 4 - 6 times to get them my flood...
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4.5
for
CONNIE ACKERMAN
SFTP
D
DANIEL D
Posted on February 1st, 2024 02:55 PM
The time of getting to the right person to resolve an issue . This is today’s business methodology first try and resolve through automation and then by channels of communication with representatives. Overall my issue was resolved Thanks
4.5
for
HANNAH FALKENBURG
SFTP
T
TIMOTHY V
Posted on January 31st, 2024 01:53 PM
Hannah was extremely helpful. Once I told her I what I needed, she has it completed within a few minutes. Thank you Hannah for your expertise!
4.33
for
CONNIE ACKERMAN
SFTP
J
JACOB A
Posted on January 29th, 2024 05:15 PM
good job - very helpful
5.0
for
CONNIE ACKERMAN
SFTP
P
PAUL M
Posted on January 29th, 2024 03:04 PM
Thank you!
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