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Ruoff Mortgage - NMLS 141868, Fort Wayne, IN

Fort Wayne, IN

4.93

(50,072)

Mortgage

Mortgage Loan Officer

Contact Info

(260) 999-6200

Fort Wayne, IN

https://www.ruoff.com/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

closed

Sun

closed

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4.93

(50,072)

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5 Star

97%

4 Star

3 Star

2 Star

1 Star

Michael Shannon was our loan officer. He was extremely quick to respond to emails, phone calls and text messages. Our financial documents and application were processed at lightning speeds. From start to finish, the process was smooth, details...

Dennis and his team went above and beyond to ensure that all processes were going to go smoothly in order for me and my wife to receive our beautiful home. As they did, 🏡💕 #TeamGoals #HomeSweetHome

Reply from Owner

March 26th, 2026 03:50 PM

It's gratifying to know that you and your wife had such a positive experience throughout the process, Charles. I strive to ensure everything proceeds smoothly, and I'm glad to hear we achieved that for your new home. If there's anything more...

Everything done well

Reply from Dennis Bobby

March 25th, 2026 08:53 PM

I'm glad to hear that everything went smoothly for you, Charles. If you have any questions in the future or need any assistance, feel free to reach out.

Ryan Frantz, Ruoff Mortgage has received a review with 5 star rating from Aislynn L

Reply from Owner

March 17th, 2026 06:40 PM

Fantastic Aislynn. Thx so much for the 5-Star review. I really appreciate you taking the time to update us on our efforts so the general public can see how we did for you. Congratulations on your new home! Ryan

Ryan was extremely thorough. We'd been house hunting for five years and Ryan was phenomenal. It took us five years to land a house. He was insanely patient with me and answered all my questions.

Reply from Ryan Frantz, Ruoff Mortgage

March 15th, 2026 08:46 PM

Aislynn,Thank you so much for the awesome feedback. I thoroughly enjoyed getting to assist you in the financing process. RC Thorne was instrumental in finding this great home for you and your family. Grateful for the wonderful experience and...

Justin was great. He was helpful and knowledgeable and quick to answer any questions we had. He made to whole process as easy as possible. And helped us to feel comfortable from start to finish. I would definitely recommend Justin and his level...

Reply from Justin Phillips, Ruoff Mortgage

March 16th, 2026 01:03 PM

Thanks for the kind words, Victoria. Glad that we were able to get you to the finish line. Looking forward to hearing from you in the future. Best of luck with the move!

Dick was great

Reply from Dick Engle

March 25th, 2026 05:22 PM

Thank you for your kind words, Bradley. I'm pleased that you had a positive experience. If there's anything more I can do for you in the future, feel free to reach out.

Closed on a home in 23 days from initial phone call from another state over 500 miles away. Service was exceptional with all dealings, communications professional, sensitive, personal, and prompt. Lori Hiscock knew my goals and expectations...

Reply from Owner

March 26th, 2026 10:47 PM

Kenneth, I'm glad to know that your home-buying process met your expectations, especially given the distance involved. Ensuring a smooth and efficient process, while understanding your goals, is always my priority. Your positive feedback on...

Cindy was absolutely wonderful to work with throughout our home buying process. She was knowledgeable, responsive, and made everything feel so much less overwhelming. Cindy took the time to explain every step and was always quick to answer...

Reply from Cindy Jansky

March 25th, 2026 04:26 PM

Anna, I appreciate your kind words about my commitment to making the home buying process straightforward and less daunting for you. It's important to me that you felt supported and well-informed at every step. Should you need any more assistance...

Ryan is the best Loan Officer! I would recommend him over and over again! I have used him with getting loans on a couple of the properties now, and he has always gone above and beyong for me. This most current Purchase, he texted, called, and...

Reply from Ryan Frantz, Ruoff Mortgage

March 15th, 2026 04:55 PM

WOW! This is just the best testimonial EVER! Thank you so much Rachel...just awesome of you to put this review together. It was an absolute pleasure to assist and am so thankful Teresa Livingston was able to help you find this home. Congratulations!...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Our Branch

Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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