Top 5%
Cindy Jansky, Ruoff Mortgage
VP Branch Manager | NMLS# 525361 | Ruoff Mortgage...
Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Cindy was the best, there is no one else I'd rather work with. She was great at communicating, keeping us informed, and making sure everything went smoothly.
Easy process, communication was great. No complaints, very happy with services provided.
Reply from Cindy Jansky
November 5th, 2026 03:03 PM
I'm happy to hear that you found the process easy and the communication great, Dianne. At Ruoff Mortgage, I always aim to ensure my clients have a positive experience.
Cindy Jansky, Ruoff Mortgage has received a review with 5 star rating from Matt H
Reply from Owner
November 2nd, 2026 04:34 PM
Thank you, matt, for the perfect rating. I'm glad you had a positive experience with Ruoff Mortgage.
Going above and beyond to make things smooth and simple
Reply from Cindy Jansky
October 30th, 2026 07:49 PM
I'm glad to know you felt that I went above and beyond to make your experience smooth and simple, Matthew. At Ruoff Mortgage, I always aim to provide strong support and appreciate your feedback.
Top notch customer service
Reply from Cindy Jansky
October 26th, 2026 06:08 PM
I'm pleased to hear you appreciated the customer service, Kaitlin. At Ruoff Mortgage, I strive to provide a positive experience for all my clients.
Cindy Jansky was so easy to work with! She answered and questions we had, kept us updated on our loan process and was an absolute delight to work with! We feel as if we made a new friend!
Reply from Owner
October 13th, 2026 06:15 PM
Toby, it’s wonderful to know you felt supported and informed throughout your loan process with me. I’m grateful for your kind words and am happy to have made a positive connection with you. At Ruoff Mortgage, building strong relationships is...
read more
Cindy was so easy to work with! She is friendly, efficient and very professional. It was a joy working with her. We feel as if we have made a new friend! Thank you,
Reply from Cindy Jansky
October 12th, 2026 03:47 PM
Toby, it's wonderful to hear that you felt comfortable and welcomed during the process. I'm grateful for your kind words and am happy to have been a part of your experience with Ruoff Mortgage.
Cindy worked hard to gather all necessary information to make the loan happen. She was very responsive to any questions.
Reply from Cindy Jansky
September 30th, 2026 03:28 PM
David, I'm glad to hear that my efforts and responsiveness were helpful in your loan process. At Ruoff Mortgage, we strive to support our clients every step of the way.
for my first time purchasing a new property, Cindy made this extrmemely painless . it was such a quick process I have 0 complaints . thank you again to Cindy, and the Ruoff team!
Reply from Cindy Jansky
August 3rd, 2026 04:51 PM
Zachary, I'm pleased to hear that your first property purchase went smoothly. Thank you for acknowledging my efforts and the support of the Ruoff team. If you ever have questions or need assistance in the future, feel free to reach out.
Communication and fighting for us!
1–10 of 171
About
Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
First Mortgages on Primary, Second Homes and Investment Properties
First Time Homebuyers
FHA and VA Specialist
Down Payment Programs Available
USDA
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - Branch ManagerApr 25th, 2016 - Current
Memberships
- Schererville Chamber of Commerce
- St John-Dyer Chamber of Commerce
- Valparaiso Chamber of Commerce
View All
Addresses and Serving Areas
Primary Serving Area
Year Started
1985
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 525361
Gallery
Achievements
- I have been in the Mortgage Industry for over 40 Years.
- Formerly was an FHA and VA Underwriter
Hobbies
- Enjoying spending time with my Grandkids
- Doing Macrame
- Playing Bar Bingo
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us