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Cindy Jansky, Ruoff Mortgage
VP Branch Manager | NMLS# 525361 | Ruoff Mortgage...

Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh...... Show More
Location & Business Hours
Business Hours
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24 hours(Open now)
Wed
24 hours
Thu
24 hours
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Reviews from Web
Cindy was great to work with , very flexible and helped us with all the details of the mortgage process.
Cindy was amazing! She helped walk us through everything! She was readily available and answered all our questions we had!
Reply from Owner
May 24th, 2026 10:31 AM
Seth, I appreciate your kind feedback. I'm pleased to know that I could assist you and provide the support you needed throughout the process. If you have any more questions or need further assistance, please feel welcome to reach out.
Cindy was amazing! She helped us through everything and answered all our question quickly!
Reply from Cindy Jansky, Ruoff Mortgage
May 24th, 2026 02:27 AM
Seth, I'm grateful for your kind words. It’s great to know that I could assist you effectively and promptly throughout the process. If you need anything else, feel free to reach out.
Cindy was absolutely wonderful to work with throughout our home buying process. She was knowledgeable, responsive, and made everything feel so much less overwhelming. Cindy took the time to explain every step and was always quick to answer...
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Reply from Cindy Jansky
March 25th, 2026 04:26 PM
Anna, I appreciate your kind words about my commitment to making the home buying process straightforward and less daunting for you. It's important to me that you felt supported and well-informed at every step. Should you need any more assistance...
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Cindy Jansky, Ruoff Mortgage has received a review with 5 star rating from Tyler S
Reply from Owner
May 13th, 2026 10:31 AM
I appreciate your positive rating, Tyler. If there’s anything more you need or any questions you might have, feel free to reach out.
Very fast response
Reply from Cindy Jansky
March 6th, 2026 04:05 PM
Tyler, thank you for highlighting the quick response. It's important for me to be as responsive as possible to ensure things move smoothly. If you need any more assistance, just let me know.
Was really treated like family! & hands down the smoothest experience for my first home.
Reply from Cindy Jansky
March 2nd, 2026 09:26 PM
Michael, I'm glad to hear that your journey to buying your first home felt smooth and welcoming. It was important for me to create a supportive experience for you. If you have any future questions or need assistance, don't hesitate to reach...
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Cindy was THE BEST!! I told her in the beginning, all the finance makes me nervous and I don't understand it. She took me through each step and assured me it would all be fine.....and it was!! Cindy is an example of friendly, knowledgeable,...
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Reply from Cindy Jansky
February 20th, 2026 08:08 PM
I appreciate your kind words, Susan. It means a lot to know that I could help ease your nerves throughout the process. Guiding you through each step and ensuring you felt confident was a priority for me. If you have any further questions or...
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I knew nothing about this process and Cindy was there to guide us through the whole thing. she answered all of our questions and explained things in great detail so we weren't confused. she was great to work with!
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Reply from Cindy Jansky
February 16th, 2026 04:39 PM
Navigating the mortgage process can be daunting, so I'm glad I could help make things clearer for you, Molly. It was my pleasure to answer your questions and guide you through each step. If you have any more questions or need assistance in...
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Cindy went above and beyond for us. Communication was always happening and felt like we were made a priority. 10/10!
Reply from Cindy Jansky
February 16th, 2026 04:31 PM
It's great to hear that you felt prioritized, Bradley. Ensuring clear communication and giving each client focused attention is my goal, so I'm glad this came through for you. If there’s anything more I can do for you in the future, feel free...
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About
Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
First Mortgages on Primary, Second Homes and Investment Properties
First Time Homebuyers
FHA and VA Specialist
Down Payment Programs Available
USDA
Search Rank ScoreLearn More →
683
/850
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Positions
- Ruoff Mortgage - Branch ManagerApr 25th, 2016 - Current
Memberships
- Schererville Chamber of Commerce
- St John-Dyer Chamber of Commerce
- Valparaiso Chamber of Commerce
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Addresses and Serving Areas
Year Started
1985
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 525361
Gallery

Achievements
- I have been in the Mortgage Industry for over 40 Years.
- Formerly was an FHA and VA Underwriter
Hobbies
- Enjoying spending time with my Grandkids
- Doing Macrame
- Playing Bar Bingo
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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