

Top 5%
Cindy Jansky, Ruoff Mortgage
VP Branch Manager | NMLS# 525361 | Ruoff Mortgage...

Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for my first time purchasing a new property, Cindy made this extrmemely painless . it was such a quick process I have 0 complaints . thank you again to Cindy, and the Ruoff team!
Reply from Cindy Jansky
August 3rd, 2026 04:51 PM
Zachary, I'm pleased to hear that your first property purchase went smoothly. Thank you for acknowledging my efforts and the support of the Ruoff team. If you ever have questions or need assistance in the future, feel free to reach out.
Communication and fighting for us!
Cindy Jansky, Ruoff Mortgage has received a review with 5 star rating from Brooklin G
Reply from Owner
July 30th, 2026 06:10 PM
Thank you, Brooklin, for the perfect rating. I truly appreciate your support.
Cindy works incredibly hard and proved time and time again that we were her top priority. We had a difficult time with the seller, seller's agent, as well with our own agent but knew we could count on Cindy . She was our rock through our first...
read more
Reply from Cindy Jansky
July 29th, 2026 03:16 PM
Brooklin, I'm grateful for your kind words. It's good to know I could be a steady presence during your home buying journey, especially with the challenges you faced. If there's anything else you need in the future, please feel free to reach...
read more
Cindy was recommended to me and I would highly recommend Cindy to anyone in need of a mortgage! Cindy is always thorough, professional, and a pleasure to deal with.
Reply from Owner
July 27th, 2026 02:41 PM
Kevin, thank you for your recommendation and kind words. I'm happy to know you found my service thorough and professional. If you ever need assistance in the future, don't hesitate to reach out.
Everything seem to be done in a very timely manner with excellent communication. I'm also happy with the end result at closing including fees and my rate for the loan.
Reply from Cindy Jansky
July 27th, 2026 02:27 PM
Kevin, I'm glad to hear that you were happy with the timely manner and excellent communication throughout the process. It's great to know that you're pleased with the closing results, including the fees and loan rate. If you have any more questions...
read more
Cindy Jansky is an absolute gem to work with. She made the process as easy as possible for us. She is extremely knowledgeable and walked us through every step. I would recommend her over and over! She is absolutely the best!
Reply from Owner
July 17th, 2026 08:59 PM
Tiffani, thank you for your kind words. I'm pleased to know that I could make the process easy and guide you through each step. Your recommendation means a lot to me, and I'm here if you need any further assistance in the future.
Cindy made my first time buying a home a not so scary process, she walked us through every step, explained everything, answered our calls and texts even when she was out of office, and got us way more then we were expecting. I will recommend...
read more
Reply from Cindy Jansky
July 17th, 2026 04:54 PM
Tiffani, I'm so grateful for your kind words and thrilled that I could make your first home-buying experience less daunting. It was wonderful working with you and ensuring you felt supported every step of the way. If you ever have more questions...
read more
Cindy and her team always go above and beyond to make it happen! In my case there were some hoops to jump threw but we made it work and happen.Thanks again for all your and your teams help!
Reply from Cindy Jansky
July 13th, 2026 05:20 PM
Joshua, I appreciate your kind words and am glad we could work together to navigate the challenges successfully. It was great to assist you and ensure everything came together. If you need any further assistance, please feel free to reach out....
read more
Cindy was great to work with , very flexible and helped us with all the details of the mortgage process.
Reply from Cindy Jansky, Ruoff Mortgage
May 27th, 2026 07:03 PM
John, I'm glad to hear that you found the process smooth and flexible. It was a pleasure assisting you with all the details of your mortgage. If there's anything else you need, please don't hesitate to reach out.
10 of 162
About
Additional Licenses: NMLS# 525361. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Specialities
First Mortgages on Primary, Second Homes and Investment Properties
First Time Homebuyers
FHA and VA Specialist
Down Payment Programs Available
USDA
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Ruoff Mortgage - Branch ManagerApr 25th, 2016 - Current
Memberships
- Schererville Chamber of Commerce
- St John-Dyer Chamber of Commerce
- Valparaiso Chamber of Commerce
View All
Addresses and Serving Areas
Primary Serving Area
Year Started
1985
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 525361
Gallery

Achievements
- I have been in the Mortgage Industry for over 40 Years.
- Formerly was an FHA and VA Underwriter
Hobbies
- Enjoying spending time with my Grandkids
- Doing Macrame
- Playing Bar Bingo
View All
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us