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Justin Phillips, Ruoff Mortgage - Senior Loan Officer | NMLS# 1067984 | Ruoff Mortgage NMLS# 141868 in Muncie, IN
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Justin Phillips, Ruoff Mortgage

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Senior Loan Officer | NMLS# 1067984 | Ruoff Mortga...

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Additional Licenses: NMLS# 1067984. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and ...... Show More
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Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Overall Ratings
4.98
(209)
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Reviews from Web
  • 5.0
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    Taylor G
    Posted on June 26th, 2026 03:02 PM
    Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Taylor G
  • 4.87
    Encompass
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    Taylor C
    Anderson, IN
    Posted on June 26th, 2026 03:02 PM
    Justin was a great communicator and explained everything thoroughly.
    Reply from Justin Phillips, Ruoff Mortgage
    June 26th, 2026 03:38 PM
    Thanks Taylor! It was a pleasure working with both of you on the purchase of your new home. Best of luck with the move.
  • 5.0
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    G
    Gavin G
    Posted on June 23rd, 2026 03:04 PM
    Great guy; highly recommend him to anyone who needs guidance and help!
  • 5.0
    Encompass
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    Gavin M G
    Marion, IN
    Posted on June 23rd, 2026 03:03 PM
    He really helped us navigate and figure out how to get my credit score up in order to be able to get a mortgage . Highly recommend Justin; we would be homeless without his help!
  • 5.0
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    Spartan 3
    Posted on June 22nd, 2026 07:46 PM
    Justin is super awesome he will help anyway he can, he was always available when I needed advice or guidance and a very relaxed atmosphere and listened to anything I needed, hes a good dude
  • 5.0
    Encompass
    R
    Robert W
    Muncie, IN
    Posted on June 22nd, 2026 07:45 PM
    Justin was awesome anything I needed help with he was there for me, and there was a ton, and everytime he did everything to help, always nice and encouraging and positive attitude, always made me feel welcomed, hes the best ever
    Reply from Justin Phillips, Ruoff Mortgage
    June 22nd, 2026 07:49 PM
    Thanks, Rob! Glad we were able to get this done for you. Excited to hear about the new man cave!! Cheers!!!
  • 4.75
    Encompass
    C
    Carol H
    Dunkirk, IN
    Posted on May 21st, 2026 04:22 PM
    Very clear on information
    Reply from Justin Phillips, Ruoff Mortgage
    May 21st, 2026 04:26 PM
    Thanks Carol! It was a pleasure getting to work with you on this.
  • 4.81
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    Ryan J
    Gaston, IN
    Posted on May 19th, 2026 11:31 PM
    Justin went above and beyond replying to me multiple times well after normal hours. A pleasure to work with leaving no stone unturned and making sure I was in understanding each step of the way.
    Reply from Justin Phillips, Ruoff Mortgage
    May 21st, 2026 04:26 PM
    Thanks, Ryan! It was a pleasure helping you with this process. Hope the move goes well!
  • 5.0
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    Mark F
    Posted on April 28th, 2026 03:16 PM
    just bought a new house with the help of these great people and what a great experience they are great and well mannered and really know their business and was great help if anybody is looking to buy a house i would refer you to this company...
    read more
    Reply from Owner
    May 11th, 2026 06:04 PM
    Mark, I'm pleased to hear that you had a great experience with us at Ruoff Mortgage. Your kind words about our team and your recommendation mean a lot. Thank you for choosing us to assist with your home purchase!
  • 5.0
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    M
    Mark F
    Hartford City, IN
    Posted on April 25th, 2026 04:04 AM
    really they did every thing right a wonderful experience and they are very well versed on real estate would recommend them to everybody really had a good experience thanks
    Reply from Justin Phillips
    May 5th, 2026 07:02 PM
    Mark, I'm grateful for your kind words and recommendation. It's good to hear that you had a appreciated experience with Ruoff Mortgage. Thank you for sharing your positive feedback!
  • 10 of 209
    About
    Additional Licenses: NMLS# 1067984. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    FHA
    VA
    USDA
    Excellent Customer Service
    Conventional, FHA, VA, USDA, IHCDA Programs, Down Payment Assistance, Jumbo
    750
    /850
    Search Rank Score
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    Positions
    • Ruoff Mortgage - Senior Loan Officer
      Nov 1st, 2020 - Current
    Memberships
    • Muncie Sports Commission Board Member
    • MEIAR
    • Board Member Muncie Sports Comission
    Addresses and Serving Areas

    Year Started

    2021

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 1067984
    Hobbies
    • Fishing
    • Golfing
    • Strength Training
    • View All
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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