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Justin Phillips, Ruoff Mortgage
Senior Loan Officer | NMLS# 1067984 | Ruoff Mortga...

Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and ...... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Justin Phillips, Ruoff Mortgage has received a review with 5 star rating from Taylor G
Justin was a great communicator and explained everything thoroughly.
Reply from Justin Phillips, Ruoff Mortgage
June 26th, 2026 03:38 PM
Thanks Taylor! It was a pleasure working with both of you on the purchase of your new home. Best of luck with the move.
Great guy; highly recommend him to anyone who needs guidance and help!
He really helped us navigate and figure out how to get my credit score up in order to be able to get a mortgage . Highly recommend Justin; we would be homeless without his help!
Justin is super awesome he will help anyway he can, he was always available when I needed advice or guidance and a very relaxed atmosphere and listened to anything I needed, hes a good dude
Justin was awesome anything I needed help with he was there for me, and there was a ton, and everytime he did everything to help, always nice and encouraging and positive attitude, always made me feel welcomed, hes the best ever
Reply from Justin Phillips, Ruoff Mortgage
June 22nd, 2026 07:49 PM
Thanks, Rob! Glad we were able to get this done for you. Excited to hear about the new man cave!! Cheers!!!
Very clear on information
Reply from Justin Phillips, Ruoff Mortgage
May 21st, 2026 04:26 PM
Thanks Carol! It was a pleasure getting to work with you on this.
Justin went above and beyond replying to me multiple times well after normal hours. A pleasure to work with leaving no stone unturned and making sure I was in understanding each step of the way.
Reply from Justin Phillips, Ruoff Mortgage
May 21st, 2026 04:26 PM
Thanks, Ryan! It was a pleasure helping you with this process. Hope the move goes well!
just bought a new house with the help of these great people and what a great experience they are great and well mannered and really know their business and was great help if anybody is looking to buy a house i would refer you to this company...
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Reply from Owner
May 11th, 2026 06:04 PM
Mark, I'm pleased to hear that you had a great experience with us at Ruoff Mortgage. Your kind words about our team and your recommendation mean a lot. Thank you for choosing us to assist with your home purchase!
really they did every thing right a wonderful experience and they are very well versed on real estate would recommend them to everybody really had a good experience thanks
Reply from Justin Phillips
May 5th, 2026 07:02 PM
Mark, I'm grateful for your kind words and recommendation. It's good to hear that you had a appreciated experience with Ruoff Mortgage. Thank you for sharing your positive feedback!
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About
Additional Licenses: NMLS# 1067984.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA
VA
USDA
Excellent Customer Service
Conventional, FHA, VA, USDA, IHCDA Programs, Down Payment Assistance, Jumbo
Search Rank ScoreLearn More →
750
/850
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Positions
- Ruoff Mortgage - Senior Loan Officer Nov 1st, 2020 - Current
Memberships
- Muncie Sports Commission Board Member
- MEIAR
- Board Member Muncie Sports Comission
Addresses and Serving Areas
Year Started
2021
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1067984
Awards
Hobbies
- Fishing
- Golfing
- Strength Training
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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