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Lori Hiscock, Ruoff Mortgage
Senior Loan Officer | NMLS# 404320 | Ruoff Mortgag...

Additional Licenses: NMLS# 404320.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and sh... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
Lori did a great job of explaining everything to me throughout the entire process. I never felt out of the loop and was very comfortable knowing that things were being taken care of efficiently without extra effort on my part. I was a little...
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Reply from Lori Hiscock, Ruoff Mortgage
July 7th, 2024 10:50 AM
Thank you so much for sharing this Holly! I really appreciate you taking the time to let us know about your experience. I hope you make many wonderful memories in your new home! :)
Prompt and patient responses to my never ending questions.
Reply from Lori Hiscock, Ruoff Mortgage
July 7th, 2024 10:42 AM
Thank you so much for sharing your positive feedback! Ruoff and I really appreciate you taking the time for it. :)
Easy to follow each step and if I missed something Lori was quick to reach out!
Reply from Lori Hiscock, Ruoff Mortgage
July 1st, 2024 03:29 PM
Thank you so much for sharing your experience with us Sierra! I really appreciate you taking the time and I wish you great joy in your new home. :)
Lori Hiscock, Ruoff Mortgage has received a review with 5 star rating from Robi D
Working with Lori was a wonderful experience. She was warm, prompt, and deeply knowledgeable, consistently anticipating our questions before we even asked them. She made us a priority and guided us seamlessly through the entire process.
Reply from Lori Hiscock, Ruoff Mortgage
September 9th, 2026 05:19 PM
Ahh, it does my heart good to read this, Robi. Thank you for sharing it. :)
Lori Hiscock, Ruoff Mortgage has received a review with 5 star rating from Brian M
Reply from Owner
September 15th, 2026 06:09 PM
Thank you for the perfect rating, Brian. I'm glad to see that your experience with Ruoff Mortgage was positive.
Very knowledgeable and stayed on top of emails and good information
Reply from Lori Hiscock, Ruoff Mortgage
September 4th, 2026 04:32 PM
Thank you for the positive feedback, Brian! It appreciate it and greatly enjoyed helping.
Lori was a great help in getting the loan for my new home. I had an unusual financial situation that she was able to handle when other companies said they could not. Throughout the process, she was a prompt communicator, answering all of my...
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Reply from Lori Hiscock, Ruoff Mortgage
September 4th, 2026 04:31 PM
Thank you so much for sharing this! I Loved reading it and wish you great joy in your new home.
Lori Hiscock, Ruoff Mortgage has received a review with 5 star rating from Pierce A
Reply from Owner
September 14th, 2026 01:54 PM
Pierce, thank you for the excellent rating. I’m pleased to know that your experience was positive.
great service
Reply from Lori Hiscock, Ruoff Mortgage
September 1st, 2026 03:52 PM
Thank you for the positive feedback, Pierce. I wish you great joy in your new home. :)
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About
Additional Licenses: NMLS# 404320.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Mortgage Refinance
Specialities
Conventional Mortgages
FHA Mortgages
VA Mortgages
USDA Mortgages
IHCDA Down Payment Assistance
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Positions
- Ruoff Mortgage - Senior Loan OfficerFeb 1st, 2013 - Current
Memberships
- South Bend Area Realtors
- Mortgage Bankers Association
- South Bend Regional Chamber of Commerce
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 404320
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Achievements
- Ruoff Mortgage President's Club; 2014-2023
Hobbies
- Reading
- Traveling
- Pilates
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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