Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Not a huge fan of the loans being immediately sold off and the rates could have been better. Loan butler is slow.
Heather was a pleasure to work with though!
Reply from Heather Bozarth, Ruoff Mortgage
July 6th, 2026 01:03 PM
I know we had a bit of a rollercoaster journey together, but I'm glad we stuck with it. Rates are difficult to control, especially during a Fed Chair change and a war, but monitoring the market for you allowed for us to get the best rate we...
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Pam goes above and beyond in the lending process. She answers calls and emails extremely quickly and makes sure you’re comfortable from pre-approval to closing day.
Reply from Owner
July 6th, 2026 05:47 PM
Jess, I'm grateful for your kind words. It's wonderful to know that you felt comfortable throughout the process and that my prompt communication was helpful. Thank you for sharing your experience!
Pam was extremely personable and answered all our questions regardless of the time of day. She went above and beyond to make sure my husband and I were comofrtable throughout the process.
Reply from Pam Townsend, Ruoff Mortgage
July 5th, 2026 04:54 PM
Jessica, I'm grateful for your kind feedback. It's important to me that you and your husband felt comfortable and had all your questions answered during the process. Thank you for sharing your experience!
Patient, kept going even though employer was very slow at getting g information that was needed
Reply from Mark Hardin, Central Indiana | Ruof...
July 4th, 2026 05:38 PM
Thomas, thank you for your kind words. I'm happy to know that my patience was helpful during the process, especially with the delays. It's important to me to support my clients every step of the way.
I never thought of owning my own house, but when I decided to go for it. I am so thankful to have gotten Scott to lead me through everything that I knew nothing about. Scott put everything into simple terms to help me understand what I was...
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Reply from Owner
July 6th, 2026 05:19 PM
Aww, thank you Laura! I'm grateful for your kind words and thrilled to hear about your positive experience. It's wonderful to know I could help make the process clear and stress-free for you. If you or your co-worker ever need further assistance,...
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I love the fact that there was no AI lol, this team was available whenever needed. Scott is amazing, always had the answers, never left us in the dark about anything. I would give his name to anyone who was interested about a loan. I already...
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Reply from Scott Phegley, Ruoff Mortgage
July 4th, 2026 05:17 PM
Laura, I'm glad to hear about your positive experience. It means a lot to me that you felt well-supported and appreciated the prompt assistance. Thank you for recommending me to your co-worker; I truly value your trust and kind words. If you...
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Trudi was knowledgeable about the mortgage process and very easy to work with. She has been responsive and personable throughout the entire experience.
Reply from Trudi Parton, Ruoff Mortgage
July 6th, 2026 10:43 AM
Robert, I'm glad to hear that you found me knowledgeable and easy to work with. Your kind words about my responsiveness and personable approach are truly appreciated. If you have any further questions or need assistance, please feel free to...
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Amy Million, Ruoff Mortgage has received a review with 5 star rating from George D
Reply from Owner
July 14th, 2026 03:18 PM
George, thank you for the great rating! If you need any assistance in the future, feel free to reach out.
Amy was able to take all of the stress out of the entire process.
Reply from Amy Million
July 14th, 2026 04:47 PM
George, I'm pleased to know that I could help alleviate the stress during the process for you. If you have any other questions or need further assistance, please don't hesitate to reach out.
The whole process was seemless once I figured out how to navigate the online portion. But I don't claim to be highly competent when it comes to such processes. I leave that to my husband.
Reply from Scott Kieffner, Ruoff Mortgage
September 23rd, 2026 01:10 PM
Thank you, Catherine! We’re so glad the process went smoothly for you. We appreciate you trusting us to guide you through it!
3191–3200 of 49816
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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