

Ruoff Mortgage - NMLS 141868, Fort Wayne, IN
Fort Wayne, IN

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
8 AM to 5 PM
Wed
8 AM to 5 PM
Thu
8 AM to 5 PM
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Reviews from Web
Samantha was amazing at helping me stay on track and move into my condo. Thank you
Reply from Samantha Conrad
July 6th, 2026 03:24 PM
Thank you John, for trusting in me to walk with you, happy that it all came together. The importance of meeting all my clients where they are at and offering the support that is valuable to make the experience smooth. Blessing as you start...
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Lots of easy to understand email updates
Reply from Megan King
July 13th, 2026 06:50 PM
Kristy, I'm glad to hear that the email updates were easy to understand. Keeping you informed throughout the process is important to me. If you have any other questions or need further assistance, feel free to reach out.
Jim Cook, Ruoff Mortgage has received a review with 5 star rating from David T
Reply from Owner
July 14th, 2026 08:57 PM
David, thank you for the excellent rating. I'm glad to know your experience was positive. If you ever need assistance, feel free to reach out.
Jim was always up to date with everything. It happened just as he said it would. Great loan officer.
Reply from Jim Cook
July 13th, 2026 06:43 PM
David, thank you for your kind words. I'm pleased to hear that everything went as expected and that you found my communication helpful. If you ever have more questions or need assistance, I'm here to help.
Justin was an excellent communicator and even better with his response time. The service speaks for itself
Reply from Justin Jones
July 13th, 2026 06:33 PM
Andrew, I appreciate your kind words and am glad to hear that you valued my communication and response time. It's encouraging to know that the service met your expectations. Thank you for sharing your experience!
We felt like the speed and priority that our loan process took was amazing . We started with a different lender and the difference between them and Stacey wasn't even comparable . We were left in the dark a lot with the previous lender . We...
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Reply from Stacey Tevis
July 13th, 2026 06:33 PM
Rachel, I'm grateful for your kind words and pleased to hear that you felt well-informed throughout the loan process. It's nice to know that my efforts made a positive impact on your experience. If there's anything more I can do for you, please...
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Ryan V. is the guy you need! Very professional and straight forward. He will work hard to get you what you need and make things happen.
Reply from Owner
July 14th, 2026 04:47 PM
I'm grateful for your positive feedback, Josue. It's nice to know you found my approach professional and straightforward. If you ever need anything in the future, I'm here to help.
Sally Burks Elmore, Ruoff Mortgage has received a review with 5 star rating from Karrie E
Reply from Owner
July 5th, 2026 07:10 PM
Thanks so much Karrie!
My Ruoff Agent was knowledgeable, kind and thorough. This is not a situation I have navigated before and felt nervous about making such a big purchase, but with Sally's guidance and thorough explanation I felt more at ease and like I was making...
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Reply from Sally Burks Elmore, Ruoff Mortgage
July 5th, 2026 07:13 PM
Thank you so much Karrie for the 5 star review and your kind words. I know being a homeowner has been a dream and a goal of yours for a while now. I am so glad that I could help make that happen for you and Dustin!
Cory made sure I knew what was happening at evey every step in the process, even when some odd things happened with the buyers of my old home I loved working with Corey!
Reply from Cory Wilson
July 6th, 2026 09:48 PM
Thanks for the great review Lynn! We had some issues to deal with, but together, we made everything work. Enjoy your beautiful new home! I'm always here if you need anything.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Our Branch
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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