Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Jason was great in helping and answering the questions. But the experience with the underwriting team and the title isurance team could be better. Underwriting team took a long time to process the documents though everything was supplied on...
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Reply from Jason Smith
March 3rd, 2026 08:37 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Great working with the Team. Made the refinance very easy.
Reply from Jason Smith
March 3rd, 2026 05:59 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
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Paul Salcone - Northpointe Bank
Paul was excellent throughout this process which can often feel overwhelming. Paul worked with my scedule and was accommodating with any last minute changes I had to make. Will definitely refer him to friends/family in the future.
Reply from Paul Salcone
March 3rd, 2026 04:11 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
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Tim Pierce - Northpointe Bank
Tim was incredibly responsive, answered all my questions, and guided me respectfully
Reply from Tim Pierce - Northpointe Bank
February 24th, 2026 02:37 PM
So glad all went so smooth for your 1rst home purchase Ryan! Your knowledge of finance certainly helps when deciding on best options when purchasing a home!
I look forward to staying in touch and I will always be here for you also!
Everything was always smooth and excellent communication along with amazing service from all! This is why we choose this place every time and will highly recommend and refer all!
Reply from Mason Maurer
March 3rd, 2026 01:36 PM
I appreciate you taking the time to share your experience. Thank you for trusting us with your home lending needs.
James Mahieu - Northpointe Bank has received a review with 5 star rating from William L
Reply from Owner
February 24th, 2026 09:27 PM
Thank you Bill, it was a pleasure working with you!
Working with James was great. He was always available if I had a question
Reply from James Mahieu - Northpointe Bank
February 24th, 2026 02:29 PM
It's wonderful to know that you found the experience of working with me positive, Bill. I'm glad I could be available to answer your questions throughout the process. Thank you for trusting me to see you through the process and congratulations...
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Reply from Jesse Cronen - Northpointe Bank
February 27th, 2026 08:32 PM
I'm grateful for your feedback, Michael. It’s great to know that your refinancing process went smoothly with Northpointe Bank. If there's anything more I can assist you with now or in the future, please feel free to reach out.
Smooth process. Good communication
Reply from Jesse Cronen - Northpointe Bank
February 27th, 2026 08:32 PM
Tiffany, I'm pleased to hear that you experienced a smooth process and good communication during your journey with Northpointe Bank. It's a priority for me to ensure everything runs efficiently and clearly. If any questions arise or if there's...
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Northpointe gave us the best rates for the price. Definitely recommended. They were able to apply some lender credits and get the closing costs lower than competitors.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender