Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Erik is always professional and provides all information that may be applicable. He is easy to work with and shows that he truly cares about his clients. We will not only send him referrals but use him again in the future!
Reply from Erik Henderson
March 4th, 2026 05:48 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
James and Marta were always available for any questions no matter what they were !
Home loans are very hectic and stressful and they were the calm in the storm!
Thank you James and Marta .
Reply from James Folk
March 4th, 2026 04:34 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
All communication was prompt, clear, and concise. Natalie and Tim were profeassional and exceedingly helpfyl. Natalie was instrumental in sorting out past due taxes and helped me resolve the issue quickly and smoothly. The level of service...
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Reply from Timothy Tusing
March 4th, 2026 04:23 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
We had an absolutely amazing experience working with Tyler Jenkins! From start to finish, Tyler was knowledgeable, patient, and incredibly responsive. He explained every step of the process clearly and made what could have been a stressful...
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Reply from Tyler Jenkins - Northpointe Bank
February 25th, 2026 04:11 PM
Kayla - I am truly honored that I had the pleasure of helping you guys navigate this one! It was full of challenges, but you and Luc handled it like pros! Here's to this new chapter for you and the fury friends <3 Thank you again for trusting me to get this done for you guys!
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Tim tailored our conversation in a way that made communication effective. I told Tim that i had experience with terminology, time frames, and experience understanding the mortgage process and he tailored the conversation as if we were collegues...
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Reply from Timothy Tusing
March 4th, 2026 03:36 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
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Gus Vargo - Northpointe Bank
Gus and Nellie wete amazing to work with!!! They made the process uncomplicated and easy breezy! Gus was always available to explain processes to me and explain questions that I had
Reply from Gus Vargo - Northpointe Bank
February 25th, 2026 05:29 PM
TEAM MONTGOMERY!!! Thank you so much for the kind words Lana, it was absolutely our pleasure!! We are so proud to be a part of this process, enjoy every minute of that beautiful home!!!
the first phone call on our experience with Mason was amazing. He set us up really well for our cash to close which made moving in very smooth with a for extra things after moving. Every phone call with him made us excited to home owners. make...
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Reply from Mason Maurer
March 4th, 2026 02:31 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Everyone that was a part of the team was very professional!
Reply from Ric Johnson
March 4th, 2026 01:40 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
James and Marta were always available for any questions no matter what they were !
Home loans are very hectic and stressful and they were the calm in the storm!
Thank you James and Marta .
Reply from James Folk - Northpointe Bank
May 18th, 2026 10:22 PM
Jeff, I'm grateful for your kind words and am pleased to know that Marta and I could be a calming presence during your home loan process. It's great to hear we were able to assist with your questions. Thank you for trusting us at Northpointe...
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Brett was very professional and quick to respond to questions! We truly appreciated his dedication and personlized approach and would confidently recommend his services to others:)
Reply from Brett Foster - Northpointe Bank
February 25th, 2026 12:54 AM
Dennis, I appreciate your kind words and recommendation. I’m glad to hear that my personalized approach and prompt responses were helpful to you. Your trust in recommending my services means a lot. Thank you for choosing Northpointe Bank for...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender