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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
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Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
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8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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5 Star
96%
4 Star
2%
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1%
Reviews from Web
  • K
    Krystal S
    Cincinnati, OH
    Posted on February 23rd, 2026 11:21 PM
    next time listen to the customers wishes on what they want for their refinance appraisal
    Reply from Ian McLellan - Northpointe Bank
    February 24th, 2026 09:18 PM
    I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
    read more
  • B
    Branden H
    Chesterfield, VA
    Posted on February 23rd, 2026 10:17 PM
    Relatively easy process and document upload was simple.
    Reply from Brett Foster
    March 2nd, 2026 10:17 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • W
    Wendy V
    Aurora, CO
    Posted on February 23rd, 2026 09:42 PM
    Brett is quick, honest and helpful
    Reply from Brett Foster
    March 2nd, 2026 09:43 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
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    Laurinda Conrad - Northpointe Bank
    SFTP
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    Kelly O
    Grand Junction, CO
    Posted on February 23rd, 2026 09:30 PM
    Every step was explained. We felt well informed
    Reply from Laurinda Conrad
    March 2nd, 2026 09:30 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • G
    George L
    Old Hickory, TN
    Posted on February 23rd, 2026 08:58 PM
    Amanda is the best!
    Reply from Amanda Jones - Northpointe Bank
    February 24th, 2026 06:00 PM
    Thank you so much Lee! You were the absolute best throughout the process. I cannot wait to see how you transform your new home. Stay in touch and send me pictures!
  • T
    Teresa S
    Los Angeles, CA
    Posted on February 23rd, 2026 08:45 PM
    was able to get me through the refinancing quickly and seamlesly
    Reply from Matt Howard
    March 2nd, 2026 08:45 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
  • L
    Leigh R
    Posted on February 23rd, 2026 08:37 PM
    Helpful and personable. Northpointe always comes through for me, and it was fun having an old childhood friend managing and helping me through the process.
    Reply from Daniel Winslow - Northpointe Bank
    March 18th, 2026 07:03 PM
    It was a pleasure reconnecting with an old friend and helping you all build towards a better financial future!!
  • R
    Renee B
    Boca Raton, FL
    Posted on February 23rd, 2026 08:24 PM
    I had a great experience. Everyone on the Brandt team was very helpful.
    Reply from Beth Brandt - Northpointe Bank
    February 23rd, 2026 09:07 PM
    Renee, I'm pleased to know you had a great experience with my team. It's important to me that we provide helpful and supportive service. Thank you for taking the time to share your thoughts.
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    Brady Johnson - Northpointe Bank
    google
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    Dustin W
    Posted on February 23rd, 2026 06:45 PM
    Brady helped with a loan for our new investment home. He found us the right instrument. It was efficient and we had good communication throughout the process.
  • D
    Dustin W
    Posted on February 23rd, 2026 06:45 PM
    Brady helped with a loan for our new investment home. He found us the right instrument. It was efficient and we had good communication throughout the process.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender