

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
Tiffany bent over backwards to make a very difficult home buying process a breeze. Any questions were answered immediately day or night and she was on top of every little detail. She made it a great experience and we are very grateful for her...
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Reply from Tiffany Ressetar
March 24th, 2026 12:59 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Zack was alway great with keeping us in the loop and communicating what was going on he listened to exactly when we were hopping for and made it happen!
Reply from Zack Maurer
March 24th, 2026 12:21 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Jason Smith - Northpointe Bank has received a review with 5 star rating from Danny Y
Jason and Northpoint made the whole process easy and painless! Thank you for all the help and support for our refi!
Reply from Jason Smith
March 24th, 2026 12:16 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Would definitely recommend Ian to work with for a home loan. He gave us the best offer to refinance and the process was very smooth working with him and his team.
John and his team were very helpful. John came recommended from our realtor and was a good choice. John was is constant communication when it came to rate changes and needed documents. There was quite a few times I needed John to break something...
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We had a great experience working with Dirk! Definitely would recommend!
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Reply from Jesse Cronen
March 23rd, 2026 08:49 PM
I really appreciate the feedback and am looking forward to working with you again.
Working with Justin Conrad and his team was an outstanding experience from start to finish. Justin was incredibly knowledgeable, responsive, and patient throughout the entire loan process. He took the time to explain every step clearly and...
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Working with Justin Conrad and his team was an outstanding experience from start to finish. Justin was incredibly knowledgeable, responsive, and patient throughout the entire loan process. He took the time to explain every step clearly and...
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Reply from Justin Conrad - Northpointe Bank
March 16th, 2026 05:55 PM
It was such a pleasure to work with you and help you and your family. Find the perfect home. Thank you for your service and congratulations!!!
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender