Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Reviews from Web
I have worked with John before on a previous home mortgage and it was a pleasant experience this time just as it was before.Him and His Team worked very hard for me and they made this a very easy transition and they took a lot of worry out...
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Reply from John Dziedzic - Northpointe Bank
March 17th, 2026 03:05 PM
Always a pleasure to talk and spend time with you. Hated missing closing too. Had another appointment at the same time. Take care and let us know if you ever need anything.
Jesse and his team were great to work with! A very detailed team and quick responses
Reply from Jesse Cronen
March 24th, 2026 02:50 PM
I really appreciate the feedback and am looking forward to working with you again.
Ian gave me the best offer to refinance and the process was very smooth working with him and his team.
Reply from Ian McLellan
March 24th, 2026 02:47 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Jim was great. He was patient while we maneuvered a very volatile rate market. Closing was on-time and seamless. We enjoyed our experience thoroughly with Jim and Northpointe!
Reply from Jim Koops
March 24th, 2026 02:42 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
It went smooth and was well informed
Reply from Bill Willoughby
March 24th, 2026 01:53 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
on time closing as per expectations, easy systems to use, did Not asked unnecessary documents.
Reply from Ian McLellan
March 24th, 2026 01:50 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
The process was very smooth and Jim proactively found ways to better tailor the experience for me. For example, he was able to secure an appraisal waiver and he suggested an option with lender credit to offset the cost of the loan. The closing...
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Reply from Jim Koops
March 24th, 2026 01:44 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Very easy process - thank you so much!
Reply from Timothy Tusing
March 24th, 2026 01:31 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Home was purchased with Allen Edwin homes. From the first call with Mason he knew exactly how the process worked with AE and instantly put us at ease. Through out the process great communication. We appreciate everything done for us. Highly...
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Reply from Mason Maurer
March 24th, 2026 01:11 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
Tiffany bent over backwards to make a very difficult home buying process a breeze. Any questions were answered immediately day or night and she was on top of every little detail. She made it a great experience and we are very grateful for her...
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Reply from Tiffany Ressetar
March 24th, 2026 12:59 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender