Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI

4.9

(22,256)

Mortgage

Mortgage Loan Officer

Contact Info

(888) 672-5626

Grand Rapids, MI

https://www.northpointe.com/

Location & Business Hours

Business Hours

Fri

8 AM to 5 PM

Sat

8 AM to 5 PM

Sun

8 AM to 5 PM

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4.9

(22,256)

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5 Star

96%

4 Star

3 Star

2 Star

1 Star

Worked with Ryan Bird to refinance our home in Nevada. He was very easy to get a hold of throughout the whole process and it was much easier even than the initial financing through the builders lender less than a year ago. Highly recommend....

Ryan was very easy to get a hold of during the process for whatever crazy question or concern I had, and always patient in responding.

Reply from Ryan Bird

March 23rd, 2026 03:47 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Lindsay was excellent and extremely helpful.

Reply from Lindsay Ratterman - Northpointe Ban...

March 16th, 2026 03:58 PM

Thank you for trusting me with the financing of your new home. Congratulations!

Brett did a great job helping us with our mortgage! Answered every question we had quickly! They also have the best fees and rates anywhere we looked. I would recommend them to anyone!

Reply from Brett Foster - Northpointe Bank

March 16th, 2026 01:52 PM

Koby, I'm pleased to know that I could assist you effectively with your mortgage and provide quick answers to your questions. It's great to hear that you found our fees and rates competitive. Your willingness to recommend my services means...

When our closing number changed we should have been notified and we still have not gotten a response on one of the changes and still do not know where that oney was allocated to

Reply from Alan Lacey

March 23rd, 2026 01:10 PM

Samantha, thank you for sharing your feedback on your recent refinancing experience. I apologize for any inconvenience caused by the change in closing numbers and the lack of communication surrounding it. Ensuring clear and timely communication...

Ian was excellent to work with. The entire refinance process with Northpointe was smooth and positive from start to finish. Communication was clear and timely both before and after closing, and the rate was very competitive. Highly recommend....

Lindsay Ratterman - Northpointe Bank has received a review with 5 star rating from Brian L

Reply from Lindsay Ratterman - Northpointe Ban...

March 21st, 2026 05:19 PM

Thank you for the opportunity to work with you for your new home!

Marissa was understanding, informative, and worked well within my timeline. Not only that, when I got antsy and was considering moving my closing date she was kind and reassuring. She was also correct and everything went as planned. For anyone...

Reply from Marissa Hensley

March 23rd, 2026 07:54 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

Brady Johnson - Northpointe Bank has received a review with 5 star rating from Rayray G

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Our Company

Year Started

1999

Time Zone

Pacific Standard Time (PST)

Disclaimer

Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender