Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Business Hours
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8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Steve T
Dave was a pleasure to work with and was very responsive through out the process.
Reply from Dave Valino
September 30th, 2026 03:09 PM
We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.
Jim was very attentive and gave us clear and concise information. We did get discouraged when the same information was requested multiple times over. Being displaced during all of this we didn't always have the ability to always access the...
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Reply from Jim Van Law - Northpointe Bank
September 24th, 2026 11:23 AM
Caitlen, I appreciate your feedback and am sorry to hear about the challenges you faced with repeated information requests and the interest rate changes. I understand how important it is to have a smooth process, especially when you're in a...
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Jason made The experience a good one.
Reply from Jason Smith
September 30th, 2026 02:17 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
exnce was very great with Northpoint Bank. We had multiple homes that we had made offers on, and we had to switch and pull some audibles and then move onto some other items and they were always there to support. Sometimes we felt that they...
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Reply from Jim Van Law - Northpointe Bank
September 24th, 2026 11:24 AM
Justin, I'm pleased to hear that you had a positive experience, even amidst the complexities of multiple home offers. I understand that document requests can sometimes feel repetitive, but I'm glad we could support you through the process....
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Chad and his team were amazing. They were very helpful and Professional.
Reply from Chad Paris - Northpointe Bank
September 25th, 2026 02:14 AM
My man Robert! Buddy, it was a pleasure getting to meet you at closing this week and I am beyond pumped for you and your new house!! I know you are super excited and for me, that's what matters. I mean, let's be honest, you closing on your...
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This is my second time working with Northpointe. Daniel and Kelly were super to work with.They both were very patient and understanding and explained everything to me, maybe more than once! I will say Daniel has the best personality and was...
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Reply from Jesse Cronen - Northpointe Bank
September 24th, 2026 01:45 PM
Valeria, I'm grateful for your kind words and for choosing to work with Northpointe Bank again. It's wonderful to hear that Daniel and Kelly made a positive impact by being patient and thorough in explaining everything. Thank you for recommending...
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Jerry and Colleen were very communicative and kept us appra of what was going on.
Reply from Jerry McClain - Northpointe Bank
September 24th, 2026 05:20 PM
David, I appreciate your feedback. Colleen and I have one main goal to provide World Class Service. We work hard to make sure you are well-informed throughout your experience with us at Northpointe Bank. We are so happy that we could be part...
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Northpointe Bank - Grand Rapids, MI
Northpointe Bank - Grand Rapids, MI has received a review with 5 star rating from Anthony L
The communication and follow up was great but the amount of documentation that was requested for underwriting I have never dealt with before on the 6 other houses I have purchased. I understand making sure that everything I provided was accurate...
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Reply from Alan Lacey
September 30th, 2026 12:27 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender