

Jerry McClain - Northpointe Bank
Senior Loan Officer | NMLS# 582914


San Jos�� State University
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an...... Show More
Location & Business Hours
Friday
9:00 AM to 5:00 PM
Saturday
9:00 AM to 5:00 PM
Sunday
closed
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Reviews from Web
The Northpointe team made the process seamless and easy. I would highly reccommend to friends and family. It was a pleasure working with them.
Reply from Jerry McClain - Northpointe Bank
March 18th, 2026 06:19 PM
Harry, Colleen and I are so pleased to hear that your experience with the Northpointe team was smooth and straightforward. Your recommendation to friends and family is greatly appreciated, and I'm glad we could make the process enjoyable for...
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Talk about a great team!! Jerry and Colleen were not only on top of their game, but also very friendly and easy to deal with. Paperwork was always in order and done in a timely manner. Very professional. We're very grateful and appreciative...
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Reply from Jerry McClain
September 10th, 2025 12:15 AM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Jerry and Colleen are knowledgable and approachable.
They relay information in an way that is accessible to me and clarified any questions I had easily and confidently. Would work with Jerry again in the future!
Reply from Jerry McClain - Northpointe Bank
March 7th, 2025 06:10 PM
Lauren, thank you so much for your kind words! I'm thrilled to hear that you found our approach both knowledgeable and approachable. Colleen and I always strive to make the loan process as clear and straightforward as possible, so it's great...
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quick and efficient
Reply from Jerry McClain - Northpointe Bank
March 6th, 2026 07:17 PM
Bill, Colleen and I really appreciate the positive feedback. We work really hard at making sure your experience is World Class. It's great to know that you found the process quick and efficient. If there's anything else you need or if you have...
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Jerry, Colleen & the notary were very professiona!
Reply from Jerry McClain - Northpointe Bank
September 2nd, 2025 06:56 PM
Pamela, thank you so much for mentioning the professionalism of Colleen and myself. It is great to hear that our approach met your expectations. Thanks to you and Bob for being so quick to respond to any request we had for additional documentation....
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Jerry and colleen were great to work with. Held our hands through the process
Reply from Jerry McClain - Northpointe Bank
August 31st, 2025 03:06 AM
Bob, thanks for sharing your experience. Working with you and Pamela was my and Colleen's pleasure. I'm really glad to hear that Colleen and I could guide you through the process smoothly. It’s important to us that you felt supported every...
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Jerry is such a superstar and so was Colleen Very thorough and thoughtful . I feel like I understood what all expectations were and we were always kept informed about the status of our loan Jerry and Colkeen have so much experience and are...
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Reply from Jerry McClain - Northpointe Bank
August 31st, 2025 03:14 AM
Rick, thank you for your thoughtful review. Colleen and I are delighted to hear that you felt informed and understood the expectations throughout the loan process. Colleen and I strive to ensure our clients are always in the loop and feel confident...
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Jerry was amazing. Several factors made my situation a bit complicated, but Jerry addressed each one and ensured it didn't affect my ability to secure the loan. There was also a challenging time constraint, and Jerry was able to work with it...
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Reply from Jerry McClain - Northpointe Bank
August 19th, 2025 06:26 PM
Jeff, thank you for your incredibly kind review. Colleen and I are so glad we could help navigate the complexities of your situation and address any obstacles you faced. It's very important to us that you felt well-supported and informed throughout...
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JERRY AND COLLEEN WERE FANTASTIC. HELPED ME EVERY STEP OF THE WAY
Reply from Jerry McClain - Northpointe Bank
August 18th, 2025 05:16 PM
Bill, I appreciate your enthusiastic feedback. It's great to hear that Colleen and I were able to support you every step of the way. Colleen and I work on being there for you throughout your refinance process. We are both glad we met your expectations....
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Jerry was so helpful during our whole process!
Reply from Jerry McClain - Northpointe Bank
August 4th, 2025 01:01 AM
Savannah, thank you so much for your kind words. It's great to know that Colleen and I could be helpful throughout your homebuying process. Your satisfaction is important to us, and we were so excited to have been able to support you during...
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Home Equity Loans
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Search Rank ScoreLearn More →
503
/850
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Education
- San Jos�� State UniversityPhysical Education Teaching and CoachingMaster of Arts (MA)Sep 1976 -Jun 1977

- Santa Clara UniversityPhilosophyBachelor of Arts (BA)Sep 1965 -Jun 1969

Positions
- Northpointe Bank - Senior Loan OfficerJan 27th, 2025 - Current
Memberships
- California Association of Mortgage Professionals
- Lifetime Member of Professional Baseball Players of America
- Association of College Baseball Coaches
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Addresses and Serving Areas
Year Started
1984
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 582914
- CA Department of Real Estate Broker License
Achievements
- President's Club Member
- Santa Clara County Association of Realtors Affiliate of the Year
- California Association of Mortgage Professionals Chapter President
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Hobbies
- Coaching Baseball
- Playing Golf
- Giving Pitching Lessons
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender