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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
Sun
8 AM to 5 PM
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5 Star
96%
4 Star
2%
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1 Star
1%
Reviews from Web
  • D
    Dustin R
    Breckenridge, CO
    Posted on September 24th, 2026 02:08 PM
    Gina was super helpful, always available and always great talking to
    Reply from Gina Marshall
    September 24th, 2026 02:57 PM
    Dustin, I am so happy I could help! Wishing you and your family all the best in your new home!
  • J
    Jeffrey L
    Louisville, KY
    Posted on September 24th, 2026 01:42 PM
    Thanks for presenting the opportunity to help our family with our financial goals/situation!
    Reply from Jesse Cronen - Northpointe Bank
    September 24th, 2026 01:45 PM
    I'm grateful for your kind words, Jeffrey. It was a pleasure to assist your family with your financial goals through Northpointe Bank.
  • D
    Dominique B
    Loganville, GA
    Posted on September 24th, 2026 12:30 PM
    I appreciate the team's patience with my unique situation and going the extra mile to insure my loan made it to closing.
    Reply from Mason Maurer
    October 1st, 2026 12:30 PM
    Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
  • J
    James M
    Milford, DE
    Posted on September 24th, 2026 12:06 PM
    Margie Short and Jennifer Haas went above and beyond to help us with the purchase of our new home They were great thank you
    Reply from Margie Short
    October 1st, 2026 12:07 PM
    Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
  • A
    Aidyn L
    New Castle, IN
    Posted on September 24th, 2026 01:42 AM
    Great communication and a very friendly person.
    Reply from Parker Chitty
    October 1st, 2026 01:27 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • S
    Stephen F
    Bradenton, FL
    Posted on September 23rd, 2026 08:34 PM
    The communication throughout the extended closing process was exceptional and exceeded my expectations.
    Reply from Matthew Arcari
    September 23rd, 2026 08:46 PM
    We're happy to hear that the communication during the extended closing process exceeded your expectations, Stephen. Matthew Arcari and his team here at Northpointe Bank strive to provide strong service, and it's great to know they succeeded...
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  • M
    Maria I M R E
    Posted on September 23rd, 2026 08:19 PM
    Love working on Financing with Dan Bardenhagen! Super deep knowledge base that he carries. He's always on-it! Most complex financial deals, complex properties, he's my go to guy for Lending. Never known to Fail! Plus super great smile and very...
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    Reply from Owner
    September 23rd, 2026 09:46 PM
    Thanks for the kind words Maria! I always enjoy working with pros like yourself!
  • M
    Mallory B
    Taylorsville, KY
    Posted on September 23rd, 2026 06:46 PM
    great communication throughout the whole process! Worked very hard to get us here
    Reply from Dustin Mistelske - Northpointe Bank
    September 23rd, 2026 06:51 PM
    Appreciate you all very much!!!! Can't wait to see what your future holds for your new property :)
  • B
    Beverly W
    Ferndale, MI
    Posted on September 23rd, 2026 06:32 PM
    More frequent updates for us especially surrounding the appraisal timeline.
    Reply from Mason Maurer
    September 30th, 2026 06:33 PM
    Thank you for your feedback, Beverly. I understand the importance of frequent updates, particularly regarding the appraisal timeline. I'll work on improving communication to enhance your experience with Northpointe Bank.
  • J
    Joshua H
    Englewood, CO
    Posted on September 23rd, 2026 05:17 PM
    Dan is simply the man.
    Reply from Dan Filipi
    September 30th, 2026 05:18 PM
    We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender