

Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Mostly because of Ken. I felt like the underwriters were very picky and requested a lot from us that seemed over the top. (We had to pay for an extra structural engineer report from a guy who has multiple certifications and they still made...
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Reply from Ken Ahrens
April 16th, 2026 02:01 PM
I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
Lindsay went above and beyond working after hours to get this cleared to close! she always does whats right for her clients!
Reply from Lindsay Ratterman
April 16th, 2026 01:56 PM
Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
I really like the products you offer, and I am hoping for a strategic relationship as I continue to invest in aquiring realestate in the future. If you guys offer an "underwriting" workshop to help me better analyze multi-family deals, that...
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Reply from Ed Napieralski
April 16th, 2026 01:30 PM
Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
Salesman Cory was great !
Reply from Ian McLellan
April 16th, 2026 01:29 PM
Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
Donnie was very communicative throughout the whole process. He was easy to reach , even at odd hours and on weekends. We highly recommend working with him!
Reply from Donnie Crane
April 16th, 2026 01:14 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Team was cooperative and responsive
Reply from Jim Van Law - Northpointe Bank
April 9th, 2026 11:19 AM
John, thank you for taking the time to leave such a positive rating. I'm glad to hear that everything went smoothly with your purchase. If you ever need further assistance, please feel free to reach out.
I was well informed and everything went
smoothly.
Reply from Tyler Jenkins
April 16th, 2026 09:50 PM
Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
Jesse is very knowledgeable about the All-in-one loans and was a very helpful guide through the mortgage process
Reply from Jesse Cronen - Northpointe Bank
April 12th, 2026 03:23 PM
Jeremy, I'm grateful for your feedback. It's rewarding to hear that my knowledge of All-in-One loans was beneficial and that I could assist you effectively throughout the mortgage process. Should you have any further questions or need guidance...
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Excellent transparency and communication!
Reply from Neil Russo
April 16th, 2026 05:12 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Fast process and availability to answer questions . Best rates!
Reply from Ian McLellan
April 15th, 2026 04:50 PM
I really appreciate the feedback and am looking forward to working with you again.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender