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Northpointe Bank - Grand Rapids, MI in Grand Rapids, MI

Northpointe Bank - Grand Rapids, MI

Committed to making homeownership easy!

Grand Rapids, MI
Company Logo
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
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Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Overall Ratings
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5 Star
96%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
1%
Reviews from Web
  • T
    Timothy N
    Anderson, IN
    Posted on April 9th, 2026 02:00 PM
    Mostly because of Ken. I felt like the underwriters were very picky and requested a lot from us that seemed over the top. (We had to pay for an extra structural engineer report from a guy who has multiple certifications and they still made...
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    Reply from Ken Ahrens
    April 16th, 2026 02:01 PM
    I truly value your feedback and appreciate you giving us the opportunity to help with your home lending needs.
  • A
    Angie T
    Posted on April 9th, 2026 01:56 PM
    Lindsay went above and beyond working after hours to get this cleared to close! she always does whats right for her clients!
    Reply from Lindsay Ratterman
    April 16th, 2026 01:56 PM
    Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.
  • C
    Cody M
    Grand Rapids, MI
    Posted on April 9th, 2026 01:29 PM
    I really like the products you offer, and I am hoping for a strategic relationship as I continue to invest in aquiring realestate in the future. If you guys offer an "underwriting" workshop to help me better analyze multi-family deals, that...
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    Reply from Ed Napieralski
    April 16th, 2026 01:30 PM
    Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.
  • D
    Daniel P
    Georgetown, KY
    Posted on April 9th, 2026 01:28 PM
    Salesman Cory was great !
    Reply from Ian McLellan
    April 16th, 2026 01:29 PM
    Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.
  • S
    Stephanie W
    Atlanta, GA
    Posted on April 9th, 2026 01:14 PM
    Donnie was very communicative throughout the whole process. He was easy to reach , even at odd hours and on weekends. We highly recommend working with him!
    Reply from Donnie Crane
    April 16th, 2026 01:14 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • J
    John Q
    Amherst, NH
    Posted on April 9th, 2026 10:06 AM
    Team was cooperative and responsive
    Reply from Jim Van Law - Northpointe Bank
    April 9th, 2026 11:19 AM
    John, thank you for taking the time to leave such a positive rating. I'm glad to hear that everything went smoothly with your purchase. If you ever need further assistance, please feel free to reach out.
  • M
    Mary H
    Louisville, KY
    Posted on April 9th, 2026 01:12 AM
    I was well informed and everything went smoothly.
    Reply from Tyler Jenkins
    April 16th, 2026 09:50 PM
    Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.
  • J
    Jeremy N
    Campton, KY
    Posted on April 9th, 2026 12:35 AM
    Jesse is very knowledgeable about the All-in-one loans and was a very helpful guide through the mortgage process
    Reply from Jesse Cronen - Northpointe Bank
    April 12th, 2026 03:23 PM
    Jeremy, I'm grateful for your feedback. It's rewarding to hear that my knowledge of All-in-One loans was beneficial and that I could assist you effectively throughout the mortgage process. Should you have any further questions or need guidance...
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  • for
    Neil Russo - Northpointe Bank
    SFTP
    K
    Kyvani R
    Plainfield, CT
    Posted on April 9th, 2026 12:33 AM
    Excellent transparency and communication!
    Reply from Neil Russo
    April 16th, 2026 05:12 PM
    Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
  • S
    Sandra S
    North Arlington, NJ
    Posted on April 8th, 2026 04:50 PM
    Fast process and availability to answer questions . Best rates!
    Reply from Ian McLellan
    April 15th, 2026 04:50 PM
    I really appreciate the feedback and am looking forward to working with you again.
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    About
    Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Our Company

    Year Started

    1999

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer
    Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender