Northpointe Bank - Grand Rapids, MI
Committed to making homeownership easy!
Grand Rapids, MI
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value an... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
8 AM to 5 PM
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Reviews from Web
Fast process and availability to answer questions . Best rates!
Reply from Ian McLellan
April 15th, 2026 04:50 PM
I really appreciate the feedback and am looking forward to working with you again.
Brayd was easy to get in touch with and explained everything in detail.
Reply from Jeff Morgan - Northpointe Bank
September 16th, 2026 01:18 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
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Brady Johnson - Northpointe Bank
Brayd was easy to get in touch with and explained everything in detail.
Reply from Brady Johnson
April 15th, 2026 03:12 PM
Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.
Dennie and his team were amazing. They worked fast and efficiently to get me into my home. Dennie stayed in continuous contact with me throughout the whole process. Every snag we hit and every obstacle we faced, was fought head on by Dennie...
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Dennie and his team were amazing. They worked fast and efficiently to get me into my home. Dennie stayed in continuous contact with me throughout the whole process. Every snag we hit and every obstacle we faced, was fought head on by Dennie...
read more
Reply from Dennie Dowell
April 15th, 2026 02:58 PM
Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.
Lender credit changed from proposal to finalMy requested title company was ignoredRevised documents were slow in coming and communication sparse during that periodRushed close date due to not getting my wife's signature earlier in the process...
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Reply from Matt Howard - Northpointe Bank
April 8th, 2026 04:47 PM
Thank you for sharing your feedback with us, it truly helps us improve. I'm sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending needs.
Lindsay kept us updated at every step in the process. She answered any questions we had and was always available to talk to us. We could not have completed this process so stress free without her. We would highly recommend her to anyone interested...
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Reply from Lindsay Ratterman - Northpointe Ban...
April 8th, 2026 07:22 PM
I couldn't have been more honored to have helped you all with the financing of your new home. Congratulations on this major achievement! Thank you for trusting me and Northpointe for your first home purchase!
Could of been better communication between us and Jennifer
Reply from Kevin Weaver
April 15th, 2026 01:50 PM
Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.
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Northpointe Bank - Providence
Working with Neil was an excellent experience from start to finish. He was knowledgeable, responsive, and made the entire process feel smooth and manageable. Communication was clear throughout, and he was always available to answer questions...
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Neil Russo - Northpointe Bank
Working with Neil was an excellent experience from start to finish. He was knowledgeable, responsive, and made the entire process feel smooth and manageable. Communication was clear throughout, and he was always available to answer questions...
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Reply from Neil Russo
April 15th, 2026 01:37 PM
We appreciate you taking the time to let us know how things went. Thank you for choosing us for your home lending needs.
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About
Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Year Started
1999
Time Zone
Pacific Standard Time (PST)
Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender