Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
24 hours
Sat
24 hours(Open now)
Sun
24 hours
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Reviews from Web
Fast and clear communication. Good coordination with the realtor.
Reply from Michelee Bartolo
March 3rd, 2026 02:39 PM
I appreciate your feedback, Adriano. I'm pleased to hear that you found the communication fast and clear. Ensuring good coordination with your realtor is something I always strive for. If there's anything more I can assist you with, feel free...
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Unparalled customer service best ever!
Reply from Michael DeWitt
March 6th, 2026 07:01 PM
Your feedback is much appreciated, James. I'm really pleased to know that you felt the customer service was exceptional. Providing an outstanding experience is always my priority. If there's anything else you need or wish to discuss, please...
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Highlands made it a very easy process. Much faster than I expected too
Reply from Sean Cramer
March 6th, 2026 09:18 PM
I'm pleased to hear that the process was straightforward and quicker than you anticipated, Joseph. Making things easier and efficient for you is always my goal. If you have any further questions or need assistance in the future, I'm here to...
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Kristen is always our go to for all my clients as well as our personal purchases! She is always straight forward with me and tha is so refreshing!
Reply from Kristen Walther-Merkins
March 6th, 2026 08:49 PM
It's great to hear that you have found my approach both straightforward and refreshing, Sophia. Your trust in me for your clients and personal purchases means a lot. Should you have any more needs or questions in the future, I'm just a call...
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Ric made this whole process seamless and was happy to answer any questions any time I needed, would highly reccomend!
Reply from Owner
March 4th, 2026 11:35 PM
Thank you so much for the kind words! It was truly a pleasure working with you. I’m really glad I could help make the process feel smooth and be there whenever questions came up. Helping great clients like you along the way is the best part...
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Jeff, Robert, and Lori were fantastic! They kept me looped in throughout the whole process and were able to answer all of my questions clearly and quickly .
Reply from Jeffery Brooks
March 5th, 2026 08:42 PM
I'm glad to hear that you felt well-informed and supported throughout the process, Austin. Providing clear and prompt communication is something I prioritize, and it's encouraging to know that both Robert and Lori contributed to your positive...
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Ric made this whole process seamless and was happy to answer any questions any time I needed, would highly reccomend!
Reply from Ric Harter-Loan Officer
March 2nd, 2026 09:47 PM
Thank you for sharing your experience, Dylan. I'm pleased to know that the process felt seamless for you and that I could assist with your questions whenever needed. Your recommendation means a lot to me. If there's anything else I can do for...
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At closing, the escrow agent commented on Zach. She said he Is one of the best lenders she has worked throughout her career - great communication and follow-up. I second that!
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your kind words, Maureen. It means a lot to hear such positive feedback from both you and the escrow agent. Communication and follow-up are important to me, and I'm glad that was evident in your experience. If there's anything...
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Brooke was very thorough throughout the whole proces. If we didn't understand something, she would explain it in detail in a very easy and understanding way, which was super helpfu. Overall the experience of buying our first home was pleasant...
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Reply from Brooke Hurst
March 5th, 2026 06:51 PM
I'm really glad to hear that the home-buying process went smoothly for you, Cade. Making sure everything is clear and understandable is something I strive for, so I'm pleased to know it was helpful. If you ever have more questions or need assistance...
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Comunication and speed of the whole process was as good as it could be outstannding. Thanks so much
Reply from Keelan Harvey
March 2nd, 2026 06:34 PM
Thank you so much, Brian! I’m truly grateful for your trust in me to handle such an important process. It means a lot, and I’m thrilled we could make it smooth and efficient for you!
3901–3910 of 80907
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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