Zach Kent
Branch Manager/Senior Loan Officer | NMLS# 1214281
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM(Open now)
Thu
8:30 AM to 5 PM
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Reviews from Web
Communication was always clear and straight forward. Responses were immediate. Great team to work with !
Zach and the entire Highlands Residential Mortgage Team took impeccable care of us once again! Highly recommend.
Reply from Zach Kent
June 5th, 2026 01:09 PM
Bryan, I'm thankful for your recommendation and am glad to hear that you felt well taken care of by both me and the Highlands Residential Mortgage Team. If there's anything else we can assist you with, please don't hesitate to reach out.
Zach kept me up to date with all information, information that may be requested as well as status of the loan process. Before closing, there were a few speed bumps that Zach handled without drama. We ended up closing/funding sucessfully as...
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Reply from Zach Kent
June 4th, 2026 02:36 PM
Curt, I'm pleased to hear that you felt well-informed throughout the loan process. Handling any challenges smoothly is always a priority for me, and I'm glad we could close on the day you hoped for. If you have any more questions or need assistance...
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Great customer service . Quick response . Readily available .
Reply from Zach Kent
June 4th, 2026 08:10 PM
Jason, I appreciate your positive feedback on the customer service and quick responses you experienced. I'm glad to hear that you found me readily available. If there's anything else you need, please let me know.
Zach and his team were professional and proficient
great job
Reply from Zach Kent
June 3rd, 2026 06:02 PM
Joseph, I'm grateful for your kind words. It's nice to hear that you found our team professional and proficient. If you need anything else, please feel free to reach out.
Zach and his team were so patient and kind. Very knowledgeable and everything was smooth
Reply from Zach Kent
June 1st, 2026 04:14 PM
Candy, I appreciate your kind words and am pleased to hear that you found the process smooth and the team knowledgeable. Your feedback about our patience and kindness means a lot to me. If you have any more questions or need further assistance,...
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Zach & his team were very informative & answered all of our questions in a timely manner. He communicated very well & was very flexible considering we have very busy work schedules & we're not easy to talk to during business hours often. Thank...
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Reply from Zach Kent
May 27th, 2026 03:01 PM
Jennifer, I appreciate your kind words and am glad to hear that you had a great experience. It's important to me to provide clear communication and flexibility, especially with busy schedules like yours. If you have any more questions or need...
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This is our third time working with Zach and we had another great experienc! He's always quick to answer our questions and make sure all goes smoothly! He's very knowledgeable and pleasant to work with.
Reply from Zach Kent
May 25th, 2026 03:37 PM
Crystal, I'm thankful for your continued trust and support. It's great to hear that you had another positive experience and found my assistance helpful. If you ever have more questions or need further assistance, please feel free to reach out....
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Zach and the entire team went above and beyond for us. I do not have enough words to express how thankful I am for everyone involved. This isn't just a business transaction they are a part of, it's a new chapter in the lives of many and we...
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Reply from Zach Kent
May 21st, 2026 03:34 PM
Ashley, I'm grateful for your kind words and pleased to know that the experience felt like more than just a business transaction for you. It's truly rewarding to be part of such an important chapter in your life. If there's anything else I...
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Zach was able to help with a particlar ground lease challenge that others could not. He communicated clearly. I have already referred him to several friends.
Reply from Zach Kent
May 7th, 2026 05:50 PM
I'm pleased to hear that I could assist with the ground lease challenge, Jamee. Thank you for your kind words and for referring me to your friends. If there's anything more I can do for you or them, please don't hesitate to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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320
/850
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Time Zone
Central Standard Time (CST)
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