

Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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24 hours
Sat
24 hours
Sun
24 hours(Open now)
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Reviews from Web
She was very kind. Answered any questions I may have had without any delay. Very informative throughout the whole process. I had a great experience.
Reply from Stacey Hendrix-Gross
March 5th, 2026 05:51 PM
It's wonderful to hear that you had a positive experience, Tamara. I'm pleased that my efforts to provide timely answers and thorough information met your needs. Please feel free to reach out if there's anything more I can assist with in the...
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Open honest communication throughout the loan process. Every question answered quickly. We were kept informed every step of the way.
Reply from Johnny Hinchey
March 3rd, 2026 10:05 PM
Thanks Michael for the kind words. We hang our hat on Integrity, Honesty and Character always appreciate it when folks notice. Feel free to reach out anytime man. We will always be here for you.
Communication from Charlie and the quick response from all of the Highlands teams
Reply from Charlie Platt
March 5th, 2026 05:12 PM
I'm grateful for your feedback, Dainer. It's important to me to ensure effective communication, and I'm glad to hear you appreciate the responsive support from the Highlands teams. If there's anything else you would like to discuss or need...
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Our re-finance was so easy. Great commication and minimal effort on our part!
Reply from Andrew Aaron
March 5th, 2026 04:44 PM
I'm glad to hear that the re-finance process was straightforward for you, Jamey. It's rewarding to know that communication was clear and that it required little effort on your end. If you have any future questions or need further assistance,...
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What made it great was how supported and informed I felt the entire time. My previous loan experience with Sound Community was honestly pretty horrible, so I came into this process cautious. Working with Mariia completely changed that.She was...
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Reply from Mariia Bush
March 5th, 2026 04:29 PM
I'm pleased to hear that you felt supported and well-informed throughout the process, Emily. Changing your perspective on loan experiences is important to me, and I'm glad that my approach resonated with you. Keeping you confident by providing...
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Mrs. Deena was exceptional and made the whole process run seamlessly . She was informative and helpful. Always quick to respond and was full of knowledge.
Reply from Deanna Galloway
March 5th, 2026 03:55 PM
I'm pleased to hear that the process was seamless for you, Lindsey. Being informative and responsive is important to me, and it's great to know you felt supported throughout. If you have any more questions or need assistance in the future,...
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responsive
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you for your feedback, Nancy. Being responsive is key to providing a smooth process, and I'm glad I could meet your expectations. If you have any further questions or need assistance, don't hesitate to contact me.
They made sure we got what we wanted when it came to terms and saved us money!
Reply from Sabrena Hughes
March 5th, 2026 03:45 PM
It's great to hear that you were satisfied with the terms and that we could help you save money, James. If there’s anything else you need or questions you have, feel free to reach out to me anytime.
Stacy and Jennifer were absolutely incredible to work with. From day one, they made the entire home-buying process feel smooth and stress-free. They were always available to answer questions, explain the details, and make sure I understood...
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Reply from Stacy Bridges
March 5th, 2026 03:43 PM
Thank you, Derrick, for sharing your experience. I'm glad to hear that the home-buying process felt smooth and stress-free for you. It was my goal to ensure you felt informed and supported at every step. Closing on a home quickly can indeed...
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Communication and willingness to explain all steps and processes are unparalleled.
Reply from Charlie Platt
March 5th, 2026 03:36 PM
Thank you for highlighting the importance of communication and clarity, Jandy. I'm pleased that you found my explanations helpful throughout the process. If any further questions arise, don't hesitate to get in touch.
3911–3920 of 80907
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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