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Brooke Hurst - Highlands Residential Mortgage, Ltd. in Allen, TX

Brooke Hurst

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Highlands Residential Mortgage, Ltd.

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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
    A
    Alexandro H A
    Odessa, TX
    Posted on September 28th, 2026 10:27 AM
    the reassurance , answered all questions even when it was late made it possible for my family to get into a home when we lost all hope
    Reply from Brooke Hurst
    October 1st, 2026 07:19 PM
    I'm thankful for your feedback, Alexandro. It's wonderful to know that the reassurance and support I provided, even during late hours, helped your family secure a home. At Highlands Residential Mortgage, Ltd., ensuring you feel supported every...
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    Lindsay J
    Odessa, TX
    Posted on September 21st, 2026 01:09 PM
    Brooke is so womderful wonderful to work with and is responsive and prompt. This transaction was tough and the delay was not at all Brooke's doing. She is one of my favorite lenders to work with
    Reply from Brooke Hurst
    September 24th, 2026 01:10 PM
    Lindsay, thank you for your kind words. I'm happy to hear that my responsiveness and promptness made a positive impact on your experience with Highlands Residential Mortgage, Ltd. It's always a pleasure to work with you, and I'm grateful to...
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    Marylou R
    Odessa, TX
    Posted on September 21st, 2026 01:08 PM
    I'm so grateful for all the help and support I received from my broker. She was attentive, patient, and incredibly efficient throughout the entire process. She always made me feel heard and never hesitated to answer my questions. She truly...
    read more
    Reply from Brooke Hurst
    September 24th, 2026 01:09 PM
    Marylou, thank you for your kind words. I'm glad to know that my attentiveness and efficiency helped make your experience with Highlands Residential Mortgage, Ltd. easier and less stressful. If you ever have more questions or need further assistance,...
    read more
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    K
    Kendra N
    Midland, TX
    Posted on August 23rd, 2026 10:17 PM
    Brooke was very attentive. She made sure to help me thru everything after I fired my first lender. I love that she was clear and quick with responses.
    Reply from Brooke Hurst
    August 27th, 2026 07:54 PM
    Kendra, I appreciate your kind words. I'm pleased to hear that my attentiveness and clear communication made a difference for you after your experience with your previous lender. If you need any further assistance, feel free to reach out.
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    M
    Monique M G
    Midland, TX
    Posted on June 18th, 2026 12:52 PM
    Wonderful and always ready to help
    Reply from Brooke Hurst
    June 22nd, 2026 01:05 PM
    Monique, I appreciate your kind words. I'm glad to know you found my assistance helpful. If there's anything else you need, please don't hesitate to reach out.
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    Jacob D
    Odessa, TX
    Posted on May 17th, 2026 04:26 PM
    Brooke had timely responses to all questions or concerns And a great attitude.
    Reply from Brooke Hurst
    May 20th, 2026 04:26 PM
    Thank you, Jacob. I'm happy to hear that my timely responses and attitude contributed positively to your experience. If you have any more questions or need further assistance, please feel free to reach out.
  • Encompass
    A
    Aubree H
    Midland, TX
    Posted on May 5th, 2026 01:04 PM
    Brooke is an amazing lender!
    Reply from Brooke Hurst
    May 8th, 2026 01:05 PM
    Thank you, Aubree. I'm glad to know you had a positive experience working with me as your lender. If you ever need further assistance, please feel free to reach out.
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    B
    Bradley P
    Midland, TX
    Posted on May 3rd, 2026 12:07 PM
    Brooke was very communicative on the process. Kept me in the loop with rates and if I should hold off or pull the trigger. She was very good at giving me different scenarios on the house i I wanted. She also helped me get my credit repaired...
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    Reply from Brooke Hurst
    May 3rd, 2026 04:28 PM
    Thank you so much, I am so happy I got to help you and your family purchase your home!
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    Beverly M O
    Midland, TX
    Posted on April 16th, 2026 09:41 PM
    The overall experience was great and less stressful than we expected. Brooke and our realtor Jessica were amazing. Soo happy to have our home and have a great experience getting it too. Thank y'all soo much!!
    Reply from Brooke Hurst
    April 20th, 2026 05:07 PM
    I'm pleased to hear that your experience was positive and less stressful, Beverly. It was great working alongside Jessica to help you secure your home. Thank you for your kind words, and if you need anything further, please feel free to reach...
    read more
  • Encompass
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    Joshua L C
    Midland, TX
    Posted on April 16th, 2026 03:27 PM
    Brooke was very helpful and informative.
    Reply from Brooke Hurst
    April 20th, 2026 03:19 PM
    Thank you, Joshua. I'm pleased to know that you found my assistance helpful and informative. If you have any more questions or need further support, please don't hesitate to reach out.
  • 1–10 of 55
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    USDA home loans
    Down Payment Assistance programs also available!
    Credit analysis & repair scenarios
    Mortgage Lending
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    View All
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    Addresses and Serving Areas
    Primary Serving Area

    Year Started

    2020

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS#2408879
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.