Jeffery Brooks
Senior Loan Officer | NMLS# 176523
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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Jeffery and Robert was great. It was awesome and great and answered all my questions.
Reply from Jeffery Brooks
May 28th, 2026 05:31 PM
Ryan, I appreciate your kind words about the service Robert and I provided. I'm glad we could answer all your questions and contribute to a positive experience. If you have any more questions in the future, feel free to reach out.
Jeff was able to get my loan done when others could not. He was so kind, helpful and got to WORK to make my home dreams come true. My loan was tricky and very unique and he didn't hesitate and made it happen. He was my angel during a very stressful...
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Reply from Jeffery Brooks
May 26th, 2026 02:04 PM
Savannah, I'm truly thankful for your kind words and am pleased that I could assist in making your home dreams come true. I'm glad that my efforts could bring some relief during a challenging time. If you need anything in the future, please...
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Jeff and his Staff were the Ultimate Professionals from start to finish. We were very pleased with our home buying process. Jeff responded to every question with Expertise and he maintained Excellent Customer Service throughout the process....
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Reply from Jeffery Brooks
May 25th, 2026 09:02 PM
Iris, I'm grateful for your kind words and pleased to know that you were satisfied with the home buying process. It's great to hear that my expertise and customer service met your expectations. Thank you for considering referring us to your...
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It was a great experience because of how professional and communicative everyone was. Thank you to the whole team for getting us to the finish line.
Reply from Jeffery Brooks
May 8th, 2026 01:06 PM
Meghan, I'm pleased to hear that you had a great experience with our professional and communicative team. Your appreciation is valued, and I'm thankful for the opportunity to assist you. If there's anything more you need in the future, please...
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Excellent service and staff
Reply from Jeffery Brooks
May 8th, 2026 05:46 PM
Cristian, I appreciate your kind words about the service and staff. I'm glad we could provide a positive experience for you. If you need any further assistance, feel free to reach out.
Jeff and team were great! They communicated with us every step of the way. We were always informed through the process.
Reply from Jeffery Brooks
May 8th, 2026 05:01 PM
Tyana, I'm glad to hear that you felt well-informed throughout the process and that my team and I could provide great communication. Your feedback is appreciated, and if there's anything more you need, please don't hesitate to reach out.
You made the process easy and communicated with me every step of the way.
Reply from Jeffery Brooks
May 6th, 2026 01:52 PM
Linda, I'm grateful to hear that you found the process easy and appreciated the communication throughout. If there's anything else I can assist you with, please let me know.
As a first time home buyer, words can not express how wonderful Jeff and his team were! Jeff, Robert and Lori THANK YOU! From the time we first applied until the day we closed the process was seamless. If you aren't choosing Highlands Residental...
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Reply from Jeffery Brooks
May 6th, 2026 06:33 PM
LaDawn, I'm so happy to hear that your first home buying experience was seamless with the help of Robert, Lori, and me. Your kind words mean a lot to us, and I'm grateful you chose Highlands Residential Mortgage for this important journey....
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Jeff and Robert were responsive and thorough!
Very much appreciated
Reply from Jeffery Brooks
May 4th, 2026 04:23 PM
Daniel, I appreciate your kind words about the responsiveness and thoroughness you experienced with Robert and me. If there’s anything more you need or any questions you have, feel free to reach out.
I would go back to Jeff again , process was very smooth. they connect with you 2-3 times a week to make sure everything is going great . Love this company a lot . They made everything easy for me .
Reply from Jeffery Brooks
April 30th, 2026 01:31 PM
Mary, I'm glad to hear that the process was smooth for you and that the consistent communication was helpful. It's wonderful to know you had such a positive experience with Highlands Residential Mortgage. If you ever need assistance in the...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS #176523
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