Jeffery Brooks
Senior Loan Officer | NMLS# 176523
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Great communication.
Reply from Jeffery Brooks
July 21st, 2026 05:47 PM
Marie, thank you for highlighting the communication. I'm glad it met your expectations. If there's anything else I can assist you with, feel free to reach out.
Jeff was great
Reply from Jeffery Brooks
July 20th, 2026 04:43 PM
Scott, I appreciate your kind words. I'm glad to hear you had a great experience. If there's anything else I can do for you, please let me know.
Extremely friendly , and very informative. loved the customer service
Reply from Jeffery Brooks
July 9th, 2026 06:06 PM
Flor, I'm pleased to hear that you found the customer service friendly and informative. Your positive feedback means a lot to me. If you have any more questions or need assistance, I'm here to help!
Through every step of this process I felt that I had a friend supporting me as a first time homebuyer. Jeff's efficiency , professionalism and caring manner are a perfect combination for this stressful undertaking. Highly recommend!
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Reply from Jeffery Brooks
June 29th, 2026 06:56 PM
Theresa, I'm grateful for your kind words and happy to hear that you felt supported throughout the process. It's wonderful to know that my efficiency and professionalism made a positive impact on your first homebuying experience. Thank you...
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You were awesome! Thank you for helping us through this process, I know our situation was a bit complicated. Can't thank you enough for helping us pin down our dream home
Reply from Jeffery Brooks
June 23rd, 2026 04:42 PM
Hina, I'm thankful for your kind words and am pleased that I could assist you in securing your dream home. It's great to know that I could help navigate the complexities of your situation. If you ever need anything else, feel free to reach...
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Jeffery and Robert was great. It was awesome and great and answered all my questions.
Reply from Jeffery Brooks
May 28th, 2026 05:31 PM
Ryan, I appreciate your kind words about the service Robert and I provided. I'm glad we could answer all your questions and contribute to a positive experience. If you have any more questions in the future, feel free to reach out.
Jeff was able to get my loan done when others could not. He was so kind, helpful and got to WORK to make my home dreams come true. My loan was tricky and very unique and he didn't hesitate and made it happen. He was my angel during a very stressful...
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Reply from Jeffery Brooks
May 26th, 2026 02:04 PM
Savannah, I'm truly thankful for your kind words and am pleased that I could assist in making your home dreams come true. I'm glad that my efforts could bring some relief during a challenging time. If you need anything in the future, please...
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Jeff and his Staff were the Ultimate Professionals from start to finish. We were very pleased with our home buying process. Jeff responded to every question with Expertise and he maintained Excellent Customer Service throughout the process....
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Reply from Jeffery Brooks
May 25th, 2026 09:02 PM
Iris, I'm grateful for your kind words and pleased to know that you were satisfied with the home buying process. It's great to hear that my expertise and customer service met your expectations. Thank you for considering referring us to your...
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It was a great experience because of how professional and communicative everyone was. Thank you to the whole team for getting us to the finish line.
Reply from Jeffery Brooks
May 8th, 2026 01:06 PM
Meghan, I'm pleased to hear that you had a great experience with our professional and communicative team. Your appreciation is valued, and I'm thankful for the opportunity to assist you. If there's anything more you need in the future, please...
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Excellent service and staff
Reply from Jeffery Brooks
May 8th, 2026 05:46 PM
Cristian, I appreciate your kind words about the service and staff. I'm glad we could provide a positive experience for you. If you need any further assistance, feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Time Zone
Central Standard Time (CST)
Licenses
- NMLS #176523
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