Highlands Residential Mortgage, Ltd., Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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24 hours
Sat
24 hours
Sun
24 hours(Open now)
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Reviews from Web
This being our first home we didn't know what to expect . Tracy was patient with us and the million questions we had throughout the proces. She helped us understthe hurdles we needed to take care of in getting our loan approved and guided us...
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Reply from Tracy Chairez
June 5th, 2026 12:53 PM
Casey, I'm grateful to have been a part of your journey to purchasing your first home. It's wonderful to hear that my guidance and patience were helpful throughout the process. Thank you for your kind words and your willingness to recommend...
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Zach and the entire Highlands Residential Mortgage Team took impeccable care of us once again! Highly recommend.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Bryan, I'm thankful for your recommendation and am glad to hear that you felt well taken care of by both me and the Highlands Residential Mortgage Team. If there's anything else we can assist you with, please don't hesitate to reach out.
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Thomas Ray in the entire Movement Mortgage team were outstanding throughout the home loan process for my buyers. We had a unique situation involving coordination with another lender, and they work seamlessly behind the scenes to keep everything...
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Reply from Thomas Ray
June 16th, 2026 07:56 PM
Thank you Christy, You are so awesome. We love working with you. Your professionalism, follow up, and hard work for your clients are invaluable to making the entire experience great for the new homeowners.
Thank you for your trust.
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Rick is extremely knowledgable and eager to share to help accompish the best outcome ive worked with him multiple times and the experience always keeps me coming back
Reply from Rick Oaks
June 2nd, 2026 02:27 PM
Thank you, my friend! Hard to believe we worked together the first time 23 years ago. We hope you love your beautiful new home! Please keep in touch!
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Don is easy to get in touch with. He always answered my questions very quickly and explained everything in detail.
Reply from Donald Oakes
June 5th, 2026 01:04 PM
Ellie, I'm happy to hear that you found it easy to reach me and that I could answer your questions promptly. Providing detailed explanations is important to me, and I'm pleased it was helpful for you. If you ever need further assistance, feel...
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You always were communicating with both myself and the buyer. At closing, she said this was so great and easy. Everyone talks about how stressful this is. I didn't think that at all. You both kept me updated and took me step by step to the...
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Reply from Thomas Brown
June 5th, 2026 05:30 PM
Meredith, I'm pleased to know that the communication and process felt smooth for you and the buyer. It's great to hear that you didn't find the experience stressful. Thank you for your recommendation, and if there's anything more I can assist...
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Everything was smooth to upload to the app and communication was great
Reply from Linda Mister
June 5th, 2026 06:58 PM
Star, I'm pleased to hear that the app upload process was smooth and that you found the communication to be great. Thank you for sharing your experience! If there's anything else I can assist you with, please let me know.
Carter made it great! He was extremely responsive . And as a first time homebuyer, he educated me and was able to give me peace of mind during the process .
Reply from Robert Carter
June 5th, 2026 11:17 AM
Thank you, Briana, for sharing your experience. I'm happy to hear that I could provide you with the support and peace of mind you needed as a first-time homebuyer. Your feedback means a lot to me.
I appreciate the professionalism, timely responses to emails and calls were much appreciated. Patience with the buyer was admirable as well.
High level of services provided have continued to be consistent.
Reply from Jessica Upshaw
June 5th, 2026 08:42 PM
Lora, thank you for your kind words about my professionalism and consistent service. I'm glad to hear that the timely responses and patience were helpful in your experience. Your feedback is greatly appreciated!
Jennifer had us prepared for everything! There were no surprises everything went smooth we even ended up closing earlier than we expected!
Reply from Jennifer Coppola
June 5th, 2026 08:33 PM
I'm pleased to hear that everything went smoothly for you, Jonathan, and that we were able to close earlier than expected. It's great to know that you felt well-prepared throughout the process. Thank you for sharing your positive experience!...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Our Company
Time Zone
Eastern Standard Time (EST)
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