Donald Oakes
Sr. Loan Officer | NMLS# 150317|GA: 28013| TN: 108...
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Don was amazing in helping my first time buyers buy their first home for almost no miney down Truly amazing
Don is easy to get in touch with. He always answered my questions very quickly and explained everything in detail.
Don was very prepared and knowledgeabl. he did things in a timely manner and made sure I could contact him if needed.
Reply from Donald Oakes
May 7th, 2026 02:14 PM
Olivia, I'm pleased to hear you found my preparation and knowledge helpful throughout the process. Ensuring timely communication is a priority for me, and I'm glad it made a difference for you. If you have any more questions or need further...
read more
Don Oakes - his excellent communication, professionalism, and genuine care for clients. Thanks, Don!
Reply from Donald Oakes
April 29th, 2026 05:02 PM
Jenny, thank you for the nice review !
You are always a pleasure to work with !
Don
As a first time home buyer, Don and his team made the whole process so easy. They walked through each step and helped explain everything along the way. This whole process could not have been any smoother.
Reply from Donald Oakes
March 17th, 2026 03:10 PM
Allie, it's wonderful to hear that your first home buying experience was smooth and straightforward. My goal is always to simplify the process and ensure everything is clearly explained. If you have any questions in the future or need further...
read more
Don's experience and attentiveness to our mortgage facilitation made our home buying experience so much less stressful. From initiation to close, we knew Don was on our team. We had a fantastic experience with Highlands Mortgage.
read more
Reply from Donald Oakes
March 4th, 2026 07:12 PM
Kurt, I'm really glad to know that my experience and attentiveness contributed to a smoother home buying process for you. It was my aim to be on your team throughout the entire journey. Thank you for trusting me and Highlands Residential Mortgage,...
read more
Don is always so professional and honest so easy working with him
Reply from Donald Oakes
February 3rd, 2026 09:45 PM
I appreciate your feedback, Billy. It's important to me to provide a straightforward and professional experience, and I'm glad that working together has been easy for you. If there's anything else you need, feel free to reach out.
Don, Maria, and Billy were amazing! I highly recommend this entire team. Thank you again!
Carla Frizzell - Simply amazing!
Reply from Donald Oakes
February 3rd, 2026 06:52 PM
Thank you, Carla, for your kind words and recommendation. It was a pleasure working alongside Maria and Billy to assist you. Your appreciation means a lot, and I'm glad we could provide the support you needed. If you ever need anything in the...
read more
Being available everytime we had questions. Helping us through the process and keeping it simple really helped eliminate stress. Overall we couldnt have asked for a better person to help us get our home.
Reply from Donald Oakes
December 23rd, 2025 02:00 AM
Felicity and David, thank you for the kind review ! It was a pleasure helping you get this home and I hope you and the kids enjoy it for years to come. Don
We had an amazing experience with Don. Don has excellent communication skills throughout the whole process.
Reply from Donald Oakes
December 1st, 2025 02:56 PM
Rick and Teresa, thank you again for allowing me to do this refinance for you. I am glad you all are enjoying being here in Chattanooga !
Don
10 of 248
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
View All
Search Rank ScoreLearn More →
209
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Highlands Residential Mortgage Ltd. - Branch Mananger Feb 1st, 2018 - Current
- Cunningham and Company Mortgage Bankers - Branch ManagerNov 1st, 2013 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 150317,GA: 28013, TN: 108081
Disclaimer
