Experience.com
Donald Oakes's Cover Image
Donald Oakes - Sr. Loan Officer | NMLS# 150317|GA: 28013| TN: 108081 in Chattanooga, TN

Donald Oakes

ClaimedPro

Sr. Loan Officer | NMLS# 150317|GA: 28013| TN: 108...

4.9
(252)
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
Company Logo
Overall Ratings
4.9
(252)
Filter by Date
Range
Filter by Rating
Reviews from Web
  • 5.0
    Encompass
    K
    Kelsey R
    Chattanooga, TN
    Posted on June 22nd, 2026 12:47 PM
    Don gave great advice and explained each step!
    Reply from Donald Oakes
    June 25th, 2026 12:47 PM
    Kelsey, I appreciate your feedback and am glad to hear that my advice and step-by-step explanations were helpful for you. If you have any more questions or need further assistance, please don't hesitate to reach out.
  • 5.0
    Encompass
    T
    Tyler R R
    Rossville, GA
    Posted on June 19th, 2026 12:21 AM
    So friendly and welcomin. He was very understanding of our age with how little we know and helped/ guided us so much along the way
    Reply from Donald Oakes
    June 19th, 2026 12:56 AM
    Tyler and Sydney, thank you for the nice review! I enjoyed getting to know you and know you and the kids will enjoy the new house ! Don
  • 5.0
    Encompass
    M
    Marzee L T
    Rossville, GA
    Posted on June 15th, 2026 03:01 PM
    I'm in a home I love and at a great price too
    Reply from Donald Oakes
    June 15th, 2026 03:13 PM
    Marzee, thanks for the nice review! I enjoyed getting to know you and hope you enjoy that home for a long time ! Don
  • 5.0
    Encompass
    M
    Makenna R
    Chattanooga, TN
    Posted on June 15th, 2026 12:28 PM
    Don was extremely helpful to me and my wife during our purchasine process
    Reply from Donald Oakes
    June 15th, 2026 03:18 PM
    Makenna and Kelsey, thank you for the nice review ! I appreciated working with both of you on this home purchase and know you will enjoy that home for a long time ! (And that nice big yard for your son !) Don
  • 5.0
    Encompass
    B
    Billy W
    Rossville, GA
    Posted on June 3rd, 2026 11:24 AM
    Don was amazing in helping my first time buyers buy their first home for almost no miney down Truly amazing
    Reply from Donald Oakes
    June 8th, 2026 08:21 PM
    Billy, I'm glad to know I could assist your first-time buyers in purchasing their home with minimal money down. It's wonderful to be part of such an important milestone. Thank you for your kind words!
  • 5.0
    Encompass
    E
    Ellie B
    Soddy Daisy, TN
    Posted on June 2nd, 2026 11:55 AM
    Don is easy to get in touch with. He always answered my questions very quickly and explained everything in detail.
    Reply from Donald Oakes
    June 5th, 2026 01:04 PM
    Ellie, I'm happy to hear that you found it easy to reach me and that I could answer your questions promptly. Providing detailed explanations is important to me, and I'm pleased it was helpful for you. If you ever need further assistance, feel...
    read more
  • 4.5
    Encompass
    O
    Olivia H
    Chattanooga, TN
    Posted on May 4th, 2026 02:14 PM
    Don was very prepared and knowledgeabl. he did things in a timely manner and made sure I could contact him if needed.
    Reply from Donald Oakes
    May 7th, 2026 02:14 PM
    Olivia, I'm pleased to hear you found my preparation and knowledge helpful throughout the process. Ensuring timely communication is a priority for me, and I'm glad it made a difference for you. If you have any more questions or need further...
    read more
  • 5.0
    Encompass
    J
    Jenny G
    Chattanooga, TN
    Posted on April 29th, 2026 11:00 AM
    Don Oakes - his excellent communication, professionalism, and genuine care for clients. Thanks, Don!
    Reply from Donald Oakes
    April 29th, 2026 05:02 PM
    Jenny, thank you for the nice review ! You are always a pleasure to work with ! Don
  • 5.0
    Encompass
    A
    Allie D P
    Harrison, TN
    Posted on March 14th, 2026 03:09 PM
    As a first time home buyer, Don and his team made the whole process so easy. They walked through each step and helped explain everything along the way. This whole process could not have been any smoother.
    Reply from Donald Oakes
    March 17th, 2026 03:10 PM
    Allie, it's wonderful to hear that your first home buying experience was smooth and straightforward. My goal is always to simplify the process and ensure everything is clearly explained. If you have any questions in the future or need further...
    read more
  • 5.0
    Encompass
    K
    Kurt G
    Tellico Plains, TN
    Posted on March 1st, 2026 11:28 AM
    Don's experience and attentiveness to our mortgage facilitation made our home buying experience so much less stressful. From initiation to close, we knew Don was on our team. We had a fantastic experience with Highlands Mortgage.
    read more
    Reply from Donald Oakes
    March 4th, 2026 07:12 PM
    Kurt, I'm really glad to know that my experience and attentiveness contributed to a smoother home buying process for you. It was my aim to be on your team throughout the entire journey. Thank you for trusting me and Highlands Residential Mortgage,...
    read more
  • 10 of 252
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
    215
    /850
    Search Rank Score
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Positions
    • Highlands Residential Mortgage Ltd. - Branch Mananger
      Feb 1st, 2018 - Current
    • Cunningham and Company Mortgage Bankers - Branch Manager
      Nov 1st, 2013 - Current

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 150317,GA: 28013, TN: 108081
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.