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Jessica Upshaw - Branch Manager | NMLS# 179250 in Chattanooga, TN

Jessica Upshaw

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Branch Manager | NMLS# 179250

4.92
(867)
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Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou...... Show More
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Overall Ratings
4.92
(867)
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Reviews from Web
  • 5.0
    Encompass
    B
    Brittany C
    Apison, TN
    Posted on June 25th, 2026 11:26 AM
    Jessica was always quick to respond, very knowledgable and made the process easy. It was a great experience and I'd highly recommend her to anyone!
  • 4.83
    Encompass
    M
    Michael K
    Hixson, TN
    Posted on June 9th, 2026 01:15 AM
    Jessica was clear and concise through the whole process with what to expect and the simplicity of the entire process.
    Reply from Jessica Upshaw
    June 12th, 2026 04:14 PM
    Michael, I appreciate your kind words about the clarity and simplicity of the process. It's great to know that my communication met your expectations. Thank you for sharing your experience!
  • 5.0
    Encompass
    R
    Robert E H
    Chattanooga, TN
    Posted on June 8th, 2026 05:42 PM
    Yes I did had a great experience,
    Reply from Jessica Upshaw
    June 11th, 2026 05:43 PM
    Robert, I'm glad to know you had a great experience. Thank you for taking the time to share your feedback!
  • 5.0
    Encompass
    A
    Alli N F
    Chickamauga, GA
    Posted on June 7th, 2026 11:34 AM
    The communication was great. Truly Felt like the whole process was pretty much handled for us, we just had to sign.
    Reply from Jessica Upshaw
    June 10th, 2026 02:39 PM
    Alli, I'm glad to hear that the communication met your expectations and that the process felt seamless for you. Thank you for sharing your experience!
  • 4.16
    Encompass
    G
    Glenn M S
    Chattanooga, TN
    Posted on June 5th, 2026 09:04 PM
    i am grateful for the help I've received and the process was streamlined and "easy".
    Reply from Jessica Upshaw
    June 9th, 2026 05:30 PM
    Glenn, I'm pleased to know that you found the process streamlined and easy. Your gratitude for the help received truly means a lot to me. Thank you for sharing your experience!
  • 5.0
    Encompass
    B
    Benjamin C F
    Chattanooga, TN
    Posted on June 4th, 2026 10:52 AM
    Jessica and her group are amazing! Made it easy and walked us through every step. The best in the business for sure!
    Reply from Jessica Upshaw
    June 8th, 2026 02:17 PM
    Benjamin, I'm pleased to hear that you found the process easy and well-guided by me and my group. Your kind words about us being the best in the business mean a lot. Thank you for sharing your experience!
  • 5.0
    Encompass
    R
    Ravi S M
    Chattanooga, TN
    Posted on June 3rd, 2026 12:00 PM
    Jessica’s team was incredibly professional and meticulous. They did an excellent job. I particularly appreciated the way they explained the terminology and process. I would highly recommend their services to friends.
    Reply from Jessica Upshaw
    June 8th, 2026 01:11 PM
    Ravi, I appreciate your kind words about my team's professionalism and meticulous work. I'm glad to hear that our explanations of the terminology and process were helpful to you. Thank you for recommending our services to your friends!
  • 5.0
    Encompass
    L
    Lora D
    Chattanooga, TN
    Posted on June 2nd, 2026 11:15 AM
    I appreciate the professionalism, timely responses to emails and calls were much appreciated. Patience with the buyer was admirable as well. High level of services provided have continued to be consistent.
    Reply from Jessica Upshaw
    June 5th, 2026 08:42 PM
    Lora, thank you for your kind words about my professionalism and consistent service. I'm glad to hear that the timely responses and patience were helpful in your experience. Your feedback is greatly appreciated!
  • 5.0
    Encompass
    B
    Brittany C
    LaFayette, GA
    Posted on May 31st, 2026 12:25 PM
    Great to work with, great communication and timely responses.
    Reply from Jessica Upshaw
    June 3rd, 2026 07:08 PM
    Brittany, I'm grateful for your kind words about the communication and timely responses. It's good to know you had a positive experience working with me at Highlands Residential Mortgage.
  • 5.0
    Encompass
    S
    Scott J P
    Hixson, TN
    Posted on May 30th, 2026 06:45 PM
    Clear communication and responsiveness .
    Reply from Jessica Upshaw
    June 2nd, 2026 06:45 PM
    Scott, I'm pleased to hear that you appreciated the clear communication and responsiveness. Thank you for your kind words and for working with me at Highlands Residential Mortgage.
  • 10 of 867
    About
    Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
    397
    /850
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    Positions
    • Highlands Residential Mortgage Ltd. - Mortgage Loan Officer
      Nov 1st, 2018 - Current

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 179250
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.