Jessica Upshaw

Name: Highlands Residential Mortgage Ltd.
Address: 6576 E. Brainerd Road Suite A, Chattanooga, Tennessee, 37421
Telephone: +1-865-712-0352
Rating: 4.92

Branch Manager | NMLS# 179250

Chattanooga

4.92

(885)

Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(865) 712-0352

Chattanooga, TN

http://highlandsmortgage.com/agents/jessica-smith/

http://TheJLendingTeam.com

Search Reviews

Write a Review

4.92

(885)

Filter by Date

Range

Filter by Rating

Experience.com

4.92

(878)

Zillow

5.0

(2)

Facebook

5.0

(5)

Show All

Reset all filters

Jessica has always been great during the loan process. These clients were very impressed with the communication and time she spent explaining the process.

We really appreciated Jessica’s clear, upfront information and the super user-friendly Highlands portal, which made document signing so easy. The loan-detail video was very helpful to my clients, and we were grateful to close on time. Overall,...

Reply from Jessica Upshaw

August 21st, 2026 07:28 PM

Tony, I appreciate your kind words and am glad to hear that you found the information clear and the portal user-friendly. It's great to know the loan-detail video was helpful and that we were able to close on time. Thank you for sharing your...

Great information upfront. we enjoyed the portal to make document signing easy

Reply from Jessica Upshaw

August 21st, 2026 06:09 PM

Kylee, I'm glad you found the information upfront useful and enjoyed the ease of document signing through the portal. If there's anything more I can assist you with, please let me know.

Thank you for your help

Reply from Jessica Upshaw

August 20th, 2026 12:56 PM

Tiffany, I'm grateful for your kind words. It was good to be able to assist you.

Jessica was very prompt and helpful whenever we had questions about anything

Reply from Jessica Upshaw

August 20th, 2026 02:04 PM

Daniel, I'm pleased to hear that you found my assistance prompt and helpful. It was a pleasure to support you with your questions.

Stacy is great!

Reply from Jessica Upshaw

July 29th, 2026 04:30 PM

Jeramey, I appreciate your kind words about Stacy. It's wonderful to hear that you had a positive experience!

I can't recommend Stacey Woods enough! She has been my daughter's lender not once, but twice, and both experiences have been exceptional. Stacey is always available to answer her phone, respond to questions, and walk you through every step...

Reply from Jessica Upshaw

July 27th, 2026 05:43 PM

Tricia, thank you for sharing such a wonderful experience with Stacey Woods. It's clear she made a significant impact during your daughter's mortgage process, and her dedication truly shines through your words. If there's anything else I can...

I found the her communication clear and timely always available to answer any questions

Reply from Jessica Upshaw

July 23rd, 2026 03:23 PM

Lisa, thank you for highlighting my clear and timely communication. I'm pleased to know that I was able to assist you with your questions. Your feedback is greatly appreciated.

Jessica worked her tail off to get it to the finish line!! Highly Recommend!

Reply from Jessica Upshaw

July 20th, 2026 02:03 PM

Jeannine, I appreciate your positive feedback. I'm glad to hear that my efforts made a difference in your experience. Thank you for the recommendation!

Professionalism, streamlined process, attention to details

Reply from Jessica Upshaw

July 20th, 2026 07:47 PM

Denita, thank you for recognizing my professionalism and attention to detail. I'm pleased to know that the process felt streamlined for you. Your feedback is truly valued.

10 of 885

About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Mortgage Lending

FHA Loans

VA Loans

Government Loans

Purchase Loans

Refinance Loans

First Time Homebuyer Loans

Conventional Loans

View All

Search Rank ScoreLearn More →

What is the Search Rank Score®?

Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.

Positions

Highlands Residential Mortgage Ltd. - Mortgage Loan Officer
Nov 1st, 2018 - Current

Time Zone

Eastern Standard Time (EST)

Licenses

NMLS # 179250

Disclaimer

An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.