Jessica Upshaw
Branch Manager | NMLS# 179250
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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Jessica is always a wealth of knowledge. She goes up and beyond for all of my clients. THANK YOU!
Reply from Jessica Upshaw
September 11th, 2026 05:54 PM
Vicki, I appreciate your kind words and am glad to know that I could be a valuable resource for you and your clients. Thank you for your trust and support!
Jessica and her team are knowledgable, responsive, and were amazing to work with on my new construction project. Would recommend!
Reply from Jessica Upshaw
September 11th, 2026 01:56 PM
Jeffrey, I'm happy to hear that you found my team and me knowledgeable and responsive during your new construction project. Your recommendation means a lot to us, and if there's anything else we can help with, please feel welcome to reach out....
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The process was easy
Reply from Jessica Upshaw
September 10th, 2026 01:38 PM
Richard, I'm grateful for your feedback and pleased to hear that the process was easy for you. If there's anything else I can assist with, please feel free to reach out.
Jessica did a great job for our mutual client and her team kept things moving smoothly!
Reply from Jessica Upshaw
September 10th, 2026 02:31 PM
Abby, I'm glad to hear that you had a positive experience with my team and me. Keeping the process smooth for our mutual client is always a top priority.
The communication was simple, not overly aggressive and great follow up.
Reply from Jessica Upshaw
September 7th, 2026 07:39 PM
Eric, I appreciate your kind words about my communication style and follow-up. It's important to me to provide a straightforward and supportive experience. Thank you for sharing your thoughts!
This is my second loan through highlands and jessica maintain professionalism and her work ethic his outstanding, very happy with working with highlands every time and the
Reply from Jessica Upshaw
September 3rd, 2026 12:41 PM
Ted, I'm pleased to know that your experience with Highlands and my assistance have consistently met your expectations. It's great to have had the opportunity to work with you on your second loan. If there's anything else I can help with, please...
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Jessica was great to work with with, she offered great customer servic, great advice and very knowledgeable.
Reply from Jessica Upshaw
September 1st, 2026 12:38 PM
Manise, I'm glad to hear that you found my customer service and advice helpful. Your feedback about my knowledge is truly appreciated. If you have any more questions or need further assistance, please feel free to reach out.
The whole staff at Highlands did an incredible job of staying up on the task and helping me thru the process of obtaining a small loan on my home purchase in Tennessee. I work remote in Montana, and due to the challenges of going days without...
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Reply from Jessica Upshaw
August 31st, 2026 04:50 PM
Tyler, I'm pleased to hear that my team and I could assist you through the challenges of obtaining your loan in Tennessee while you were working remotely in Montana. Your kind words mean a lot, and I'm glad we could keep everything on track...
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Very easy to work with answered every question we had
Reply from Jessica Upshaw
August 28th, 2026 05:57 PM
Trent, I'm happy to hear that I could answer all your questions and make the process easy for you. If you need anything else, feel free to reach out.
Jessica has always been great during the loan process. These clients were very impressed with the communication and time she spent explaining the process.
Reply from Jessica Upshaw
August 27th, 2026 08:20 PM
Diana, I'm grateful for your feedback and pleased to know that the clients were impressed with the communication and time I spent explaining the process. It was important to me to ensure clarity and support throughout their loan journey.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - Mortgage Loan OfficerNov 1st, 2018 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 179250
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