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Jessica Upshaw - Branch Manager | NMLS# 179250 in Chattanooga, TN

Jessica Upshaw

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Branch Manager | NMLS# 179250

4.92
(862)
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Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou...... Show More
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Overall Ratings
4.92
(862)
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Reviews from Web
  • 5.0
    Encompass
    B
    Benjamin C F
    Chattanooga, TN
    Posted on June 4th, 2026 10:52 AM
    Jessica and her group are amazing! Made it easy and walked us through every step. The best in the business for sure!
  • 5.0
    Encompass
    R
    Ravi S M
    Chattanooga, TN
    Posted on June 3rd, 2026 12:00 PM
    Jessica’s team was incredibly professional and meticulous. They did an excellent job. I particularly appreciated the way they explained the terminology and process. I would highly recommend their services to friends.
  • 5.0
    Encompass
    L
    Lora D
    Chattanooga, TN
    Posted on June 2nd, 2026 11:15 AM
    I appreciate the professionalism, timely responses to emails and calls were much appreciated. Patience with the buyer was admirable as well. High level of services provided have continued to be consistent.
  • 5.0
    Encompass
    B
    Brittany C
    LaFayette, GA
    Posted on May 31st, 2026 12:25 PM
    Great to work with, great communication and timely responses.
    Reply from Jessica Upshaw
    June 3rd, 2026 07:08 PM
    Brittany, I'm grateful for your kind words about the communication and timely responses. It's good to know you had a positive experience working with me at Highlands Residential Mortgage.
  • 5.0
    Encompass
    S
    Scott J P
    Hixson, TN
    Posted on May 30th, 2026 06:45 PM
    Clear communication and responsiveness .
    Reply from Jessica Upshaw
    June 2nd, 2026 06:45 PM
    Scott, I'm pleased to hear that you appreciated the clear communication and responsiveness. Thank you for your kind words and for working with me at Highlands Residential Mortgage.
  • 5.0
    Encompass
    G
    Gayle L P
    Hixson, TN
    Posted on May 28th, 2026 05:26 PM
    It was a pleasure doing business with you!
    Reply from Jessica Upshaw
    June 1st, 2026 05:42 PM
    Gayle, I'm happy to hear it was a pleasure working together. Thank you for your kind words and trust in my services!
  • 4.5
    Encompass
    T
    Tracy N E
    Charleston, TN
    Posted on May 25th, 2026 11:33 AM
    She was always available at any time we had questions She made sure we had everything complete so when we closed there weren't any problems and everything went smoothly
    Reply from Jessica Upshaw
    May 28th, 2026 04:50 PM
    Tracy, I appreciate your kind feedback. I'm glad I could be available whenever you had questions and ensure a smooth closing process for you. Thank you for sharing your experience!
  • 5.0
    Encompass
    J
    Jonathan J B
    Ringgold, GA
    Posted on May 25th, 2026 06:39 AM
    Hands down the most incredible customer service experience I've ever had! This was our first time purchasing a home and we had alot of questions. Jessica and Stacy were great and I will never be able to express our gratitude for all their help!...
    read more
    Reply from Jessica Upshaw
    May 28th, 2026 01:27 PM
    Jonathan, I truly appreciate your kind words and am so grateful to have been part of such an important milestone in your life. It's appreciated to know that you felt supported throughout the process and that my efforts, along with Stacy's,...
    read more
  • 5.0
    Encompass
    P
    Patricia A W
    Ringgold, GA
    Posted on May 18th, 2026 01:18 PM
    Great wxper and Jessica made everything very easy!
    Reply from Jessica Upshaw
    May 21st, 2026 01:18 PM
    Patricia, I'm pleased to know that you had a great experience and found everything easy with my assistance. Thank you for your kind words!
  • 5.0
    Encompass
    V
    Vicki D
    Chattanooga, TN
    Posted on May 14th, 2026 02:12 PM
    Jessica and Stacy are always on top of everything. They communicate throughout the entire process. I trust them completely with all my clients' needs.
    Reply from Jessica Upshaw
    May 18th, 2026 12:39 PM
    Vicki, I'm grateful for your trust and glad to know that you appreciate the communication throughout the process. It's appreciated to hear that you feel confident working with both Stacy and me for your clients' needs.
  • 10 of 862
    About
    Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
    395
    /850
    Search Rank Score
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    Positions
    • Highlands Residential Mortgage Ltd. - Mortgage Loan Officer
      Nov 1st, 2018 - Current

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS # 179250
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.